Jado Sushi - New York

Pleasant room. Very good sushi and sashimi, excellent short ribs. They were almost out of vodka, though, due to some weekend event (it was Tuesday) The sake was merely adequate. The server was pleasant but not very knowledgeable.

I'm truly puzzled by the negative reviews for Jado. In my eight+ visits in parties of two to six, I have never waited too long for service, or been disappointed by the food. My two negatives (OpenTable reservation system not switched on timely; no brown rice) are thoroughly overshadowed by many strong positives (lychee martinis, albacore sashimi special, sushi sashimi samplers, crab avocado salads, sautÃed Japanese mushrooms, anything Nakajima... the list goes on). I have never been there when the place was packed, but it's hard to believe a little more stress would collapse the quality of the food and service so drastically.

I have never reviewed a restaurant publicly in my entire life, but this has been a huge disappointment. After a recommendation from a friend, Two friends and I came here. Not only did the server take forty minutes to take our order, the food also took an hour to come out, only for my order to come out wrong. The quality of the fish was ok but my friend's rice was cold for her chirashi (almost felt like they put it in the low boy until the other dishes were ready) The delay of our food and service just downgraded our food experience. We all work in the industry and as much as we have high standards, we also understand the things go wrong in restaurants. However, this was utterly unacceptable. They need to manage the staff better. Just because the head chef isn't there doesn't mean the overall experience should suffer The standard of a restaurant should stay the same at all times. Unless this was their standard. In which case, I have nothing more to say.

Always a great time and experience. Highly recommended

My second visit in a row during which the service was below par. The restaurant was either understaffed or the waiters were not trained/managed properly. We had to asked for our drinks (at least three times (during both visits). Despite being half full, a regular menu item was not available. One of these places that pretends to be upscale (in prices), but can not deliver (in service). Once food arrived it was ok.