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Contribute Feedback What User likes about Hero Certified Burgers:
They've recently improved their poutine even more by leaving the cheese curds only about 20% melted this is the authentic way to make poutine. Poutine should never have full melted cheese curds because you want the squeak and chew to the cheese curds. Good job. It took them awhile to refine the cooking technique but they have it perfect now. This is exactly the type of Poutine you'd get in Canada outside of Quebec. (... View all feedback.
What User doesn't like about Hero Certified Burgers:
I decided to try the double cheeseburger and fries at this restaurant, despite not being too happy about the price. However, the meat was so delicious that I still crave it. It was even better than a bison burger I've tried before. I paid around $25 for my meal, which is more than the $15 I would usually spend on a bison burger at Bareburger. Despite the high price, the quality of the meat deserves 5 stars, while the... View all feedback.
I really wanted to like this place. the first time I went to eat and service was great. the second time wasn't that nice. After I wait about 10 minutes with no one on the counter, I was told that everything was just online now. I went to order online and asked why the prices online did not reflect the prices in the load and all that I got was a shrug. guy was nice, but very helpful. not sure I want to go back.
Terrible! They messed up my order and when I told them they gave me the debt and said there was nothing to do and if I wanted a new burger, I would have to buy one again!
One of the best cheeseburgers I had! well presented and delicious!
I ordered a burger yesterday night and was very very disappointed the meat had bones and veins in it I couldn’t take more than one bite. very disappointed.
This place is unequipped with minimum requirement like a lid for your soda cup. When I placed my order, the guy asked me if i wanted a combo which includes fries and drinks along with burger. I said yes and he did not feel the need to mention that they are out of lids for their cups. I get the order, he fills my drink and while handing it to me tells me that we don't have a lid for the cup. I stared at him blankly not knowing how to respond to this ridiculous situation. I am expected to carry my drink in an open cup while dodging traffic. Such things get you bad reviews. Disappointed by the service!!