Reviews

Overall Total Score
4.2 out of 5
Impressive | 26 reviews

What Vicky doesn't like about Casa Tulum Nyc:
Unfortunately our experience wasn't that great. It took over an hour for us to receive our food. The portion of guacamole was just a cup. It was completely overpriced for the food we received. I ordered an eggs benedict type of dish that tasted like 2 boiled eggs on a stale tortilla. I was so disappointed with the food and very seldom am I. The servers were lovely but not sure if they were understaffed but still not... View all feedback. What KayJ likes about Casa Tulum Nyc:
Impressed. Not just a trendy looking new spot, the food was amazing and the service was impeccable. Dishes have that authenticity people have to get to know better, and this is the perfect place for it. The entire staff was personable and extremely warm and welcoming everyone takes care of you and the experience is one of the best I’ve had. Highly recommend!! View all feedback.

Reviews from various websites

Opentable
4.2 ★ from 26 reviews
Kristin
09.04.2024 - 05:08

They got our order wrong multiple times and when they gave us the wrong thing and we said something they just poured a different sauce on the same dish and serv...

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JudithG
09.04.2024 - 05:08

Absolutely amazing! The service was top notch, Francisco was our waiter and he was amazing. They accommodated our party of 8, the drinls and the food were some...

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Vicky
09.04.2024 - 05:08

Unfortunately our experience wasn't that great. It took over an hour for us to receive our food. The portion of guacamole was just a cup. It was completely over...

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Cuquet
09.04.2024 - 05:08

First of all, it looked like the host checked our reservation and pressed the key but Open table contacted me if we were no show. The waitress was very nice and...

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KayJ
09.04.2024 - 05:08

Impressed. Not just a trendy looking new spot, the food was amazing and the service was impeccable. Dishes have that authenticity people have to get to know bet...

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Menu
3.0 ★ from 11 reviews
Lillian
09.03.2023 - 00:35

The staff was very nice and helpful! Maria’s service was amazing. She made the experience unmatched. The fish tacos were not great. We were a party of 4 and ord...

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William
09.03.2023 - 00:35

Amazing food and service. It feels like you’ve been transported to Tulum. The servers and staff are so nice.

Kody
09.03.2023 - 00:35

Honestly a terrible experience here. Food and drinks were terribly sub par. Execution of cooking the meats was really bad my boyfriend's duck was chewy, and my...

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Ludie
09.03.2023 - 00:35

I’ve been to many Mexican cuisine restaurants around NYC but last night I had the opportunity to try Casa Tulum for the very first time and most certainly won’t...

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Kody
09.03.2023 - 00:35

We were incredibly disappointed in our experience at Casa Tulum. In addition to finding the food underwhelming (which was the least of our concerns), we had a h...

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Restaurantji
2.6 ★ from 10 reviews
Daniella
18.02.2024 - 11:55

Utterly disappointed coming from jersey at that wanting to take myself on a self date. Place was not what I expected it to be , ate my tacos in a matter of seco...

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Yourstrulylex16
18.02.2024 - 11:55

My best friend and I was so excited to finally try Casa Tulum especially with all the “raving reviews” and we were so disappointed. First off the restaurant is...

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Divya
18.02.2024 - 11:55

We got the ceviche, grace, Al pastor tacos and fish tacos. The ceviche talcum was good. Guac fresh but such a small serving for 16 bucks think chipotle side). T...

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AimetP
18.02.2024 - 11:55

My husband and I arrived to the restaurant beforehand, they were just opening. It was a fabulous experience from their attention, their cocktails, food and reco...

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Chadrick
18.02.2024 - 11:55

Went their for my birthday for cinco de mayo and the service was terrible. On top of that, they had a limited menu without advising prior. Food was good but the...

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