Arby's - New Philadelphia

If I could give 0 stars, I would have it. During the ordering on the redner waited for 20 minutes because the girl was so slow and then I ordered my first article with more to order and she said: "okay your total is blah" I said: "I was not finished ordering" then got our food and everything was so stony and old. much better not have eaten anything than to taste your bad food.

I always get a large vanilla milkshake. I have yet to ever get one at this location. I am always told that the machine is broken or turned off for the night.

Ugh went through drive through was the only one there I waited 20 minutes for my order I ordered 7 big beef and cheddar 3 fries 2 macaroni and cheese got home to serve my family was short 1 sandwich barely any meet on sanwhiches Macoroni and cheese was nasty if it was good 2 bites you would be done 3.00 really fries definitely not much fries in each one if you put all of them into one they would only be 5 fries left to fill the others and cold and hard well there went our dinner wish we would of went to other Arbys location that’s for sure

I have not had a single positive experience at this Arby's since its grand opening. They are slow, continuously fail to get orders correct, and now they're closed at 8:30pm for holiday hours (Xmas is still a week away...)If the one on Broadway wasn't only taking cash, I wouldn't have even given this location a chance tonight...Whoever owns these chains needs to sell. Immediately.

Twenty five minutes in drive thru hopefully the food is good if not complaining about it.