Hard Rock Cafe - New Orleans

First impressions are really important. The host was condescending and ignored me multiple occasions. She was too busy chatting with another employee. She seemed downright annoyed I was asking how much longer I needed to wait. On top of that, we had to wait over 20 minutes for a table despite half of the restaurant being empty. Other parties without reservations were sat before we were. This isn't up to the standard if Hard Rock. As a customer who's been to Hard Rock for over 10 years this was severely disappointing. I've never been treated this poorly, not in Cancun, not in Boston, nor in Houston. However, our server was absolutely wonderful and she made sure to make up for the poor treatment the hosts had given us. The food was up to standards and came relatively quick. The place is slightly overpriced but it's still one of the more accessible places in the area.

Going to the Hard Rock is a Tradition of ours. This one is not the biggest but it has the classic Hard Rock Flair you come to love and look for in a HRC. Location is right on Bourbon not far from Canal Street, within easy walking access. There is no parking available on site. The gift shop is small and right off the main entrance, containing all the essentials you might need like pins, charms and bags. It can get very crowded so reservations are suggested if you have a party larger than two and want to come for a sit-down dinner. As a couple we tend to walk in and sit at the bar whenever we can to bypass waiting. The food was good, as you would expect of a HR and does not disappoint. I tried the STEAK SALAD (8oz grilled steak on a bed of fresh mixed greens tossed in a blue cheese vinaigrette, with pickled red onions, red peppers and Roma tomatoes, finished with crispy shoestring onions and blue cheese crumbles) for the first time at this location and loved it. Huge portion, plenty of meat and more than I could eat in one sitting! Paired great with my Old Fashion.

Awesome service and food. The staff were extremely friendly, including the assistant and general managers. Our waitress Hannah was amazing and super cute. We can't wait to go back the next time we're in New Orleans.

Why we always get seats in the middle of the scene if rest is available?

Fantastic food. Service is great. We try these all over the world and the never disappoint.