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Contribute Feedback What User likes about Polito Bakery:
Large bakery with tons of cake, pastries and cookies. Huge variety so you can find quite everything and the staff is friendly! They are definitely an American bakery, so things tend to be heavy and sweet, vs Asian bakeries that are more subdued, lighter, fruit flavor. No negative, just something you're aware of. Only recommendation is to put some labels on the cakes/paintings, so we know which types are on the displa... View all feedback.
What Joseph Gonzalez doesn't like about Polito Bakery:
They don’t even deserve one star…Terrible service, on the phone with a business associate who went in to do a service for them.He repeatedly was ridiculed and cussed at.The owner sounded so little projecting all of his anger on an innocent man trying to do his JOB. Absolutely disgusting behavior and very vile words.I can see why this place has bad reviews and I even saw fellow reviewers saying they had a problem with... View all feedback.
Large bakery with tons of cake, pastries and cookies. Huge variety so you can find quite everything and the staff is friendly! They are definitely an American bakery, so things tend to be heavy and sweet, vs Asian bakeries that are more subdued, lighter, fruit flavor. No negative, just something you're aware of. Only recommendation is to put some labels on the cakes/paintings, so we know which types are on the display. The staff is always happy to tell us, but some labels would make life easier, especially if it is overcrowded.
Definition of “hidden gem”, exactly where I work and the cookies for dying! $5 half pound!
Cookies, pastries and bread are delicious!! So glad I found this hidden jewel.
It was good to see that this bakery is still there. back to NY recently and was great to see that they were still in business.
The owner is a complete loose cannon with a couple screws loose. I entered the bakery as a vendor this afternoon, after a few minutes of waiting for customers to be attended to I approached the counter and greeted him normally and announced my business at the bakery. He somehow interpreted that as me embarrassing him in front of his customers. As I continued to ask him questions that I have to ask prior to doing any service his rage became apparent. Demanding me to do service (In an aggravated tone) and treating me terribly while doing so. I even apologized and assured him that I did not intend to embarrass him in front of customers. To no avail he continued to be rude and demeaning. I then told him I will not be doing the service today because I don't appreciate the way I'm being treated, this is when he burst out into a full blown temper tantrum. Ripping my paper out of my hand then Screaming and cursing at me until I left the bakery. As I was walking out he also had a final remark which I will not quote what he said. If I could give this place 0 stars I totally would. And to the owner I’ll pray for you.
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