Five Guys - New Haven

#27 - Fast Food - New Haven, Delivery Services, Casual

Five Guys

★ 3.6 / 5 (1940 reviews)

Five Guys in New Haven offers a tantalizing array of juicy burgers and generous fries, making it a popular choice for casual dining. However, customer experiences vary significantly. While some patrons rave about the quality and friendliness of the staff, others express frustration over inconsistent service and long wait times. Reports of early closures, messy tables, and missing order items paint a picture of disorganization. Though the location’s convenient access and upbeat music create a vibrant atmosphere, rising prices and occasional service hiccups may deter some guests. Overall, Five Guys remains a go-to for burger lovers, but expect some hits and misses.

Last update: 17.01.2026 from: Dillon

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★ 3.6 / 5 from 1940 reviews

Was Jeffrey Fahie at Five Guys a mag?
The staff are friendly, the restaurant is conveniently located near the highway, and the Five Guys burgers are top-notch. I really appreciate the music at this location, although it can get a bit loud when it comes to placing orders. At least the songs are enjoyable! View all feedback.

What Janie Bechtelar dislikes about Five Guys:
I waited 20 minutes for my burger during a quiet time at 7:30 on a Sunday. When I brought it home, I discovered there was no bacon. They should really consider renaming this place "Two Guys," since there were only two people working while three others just stood around doing nothing. View all feedback.

Francesca

11.12.2022

★ ★ ★ ★ ★

This is a great spot for a quick burger and fries. Unfortunately, they ran out of milkshakes when I was there. I've noticed that the price of the burgers has increased quite a bit. Our bill came to $50 for three people, and that just included a few cheeseburgers, two fountain drinks, and we shared a large order of fries. I always end up eating too many fries!

Janie

11.12.2022

★ ★ ★ ★ ★

I waited 20 minutes for my burger during a quiet time at 7:30 on a Sunday. When I brought it home, I discovered there was no bacon. They should really consider renaming this place "Two Guys," since there were only two people working while three others just stood around doing nothing.

Sim

11.12.2022

★ ★ ★ ★ ★

Stopped for a quick lunch. Staff was nice and bathroom was clean. Very generous with the lettuce I love it!!

Dillon

24.08.2023

★ ★ ★ ★ ★

The service was prompt and attentive, and the food was excellent. I have no complaints at all, except for those who may have a peanut allergy.

Pamela

24.08.2023

★ ★ ★ ★ ★

AWESOME choices for juicy burgers and generous amount of well seasoned fries. Yummy shakes. The staff is SOOOO FRIENDLY

Reviews

Drinks

Honest Green Tea
Organic “just a tad sweet” honey green iced tea; sweetened + cane sugar & a touch of honey.

$3.4
Sandwiches

Veggie Cheese Sandwich
Freshly grilled onions; mushrooms & green peppers layered + lettuce; tomatoes & two slices of Kraft American cheese on a soft; toasted sesame seed bun. Or start + the bun & cheese & build your own from scratch. Not a veggie burger.

$7.2
Fries

Little Cajun Fries
Freshly made boardwalk‐style fries; cooked in pure; cholesterol‐free; 100% peanut oil; & then showered + a heavy dose of Cajun spice. Cut fresh & cooked twice – firm on the outside & mashed potato on the inside.

$5.9
Burger

Little Bacon Burger
One fresh; hand‐formed patty hot off the grill + two strips of crispy apple‐wood smoked bacon on top. Add as many toppings as you want.

$10.4

Little Bacon Cheeseburger
One fresh; hand‐formed patty hot off the grill + a slice of Kraft American cheese & two strips of crispy apple‐wood smoked bacon on top. Add as many toppings as you want.

$11.4
Sausage

Kosher Style Hot Dog
$8.4