Balmer Lawn Saltus Brockenhurst

Service was appalling, with nobody in charge and long waits to be shown to tables and for service. The meat dishes were very good, but the vegetarian options we... read more Service was appalling, with nobody in charge and long waits to be shown to tables and for service. The meat dishes were very good, but the vegetarian options were dreadful and very expensive. One half of an aubergine with very little garnish was not a balanced meal for a 30 year old. Very disappointing. The other vegetarian dish, gnocchi, was luke warm and did not have enough sauce. Again it needed more vegetables or ingredients to make a balanced meal. It was by far the most expensive meal that we ate during our stay in Brockenhurst, but the poorest experience. We left hungry and went elsewhere for dessert, as the service was so poor.

Went for Sunday lunch with high expectations only to be disappointed Service extremely poor Some of the food was good the cod dish for example but the porchetta... read more Went for Sunday lunch with high expectations only to be disappointed Service extremely poor Some of the food was good the cod dish for example but the porchetta was poor fatty and no crackling The deserts flattered to deceive A nice location but the service not up to the standard required

Spent an enjoyable 3 nights at Balmer Lawn but not sure we'd stay again. Hotel is quite local to us and a place we are familiar with and in lovely location in h... read more Spent an enjoyable 3 nights at Balmer Lawn but not sure we'd stay again. Hotel is quite local to us and a place we are familiar with and in lovely location in heart of New Forest. Staff were very friendly and attentive, breakfast was good with plenty of choice, dinner in the restaurant was very good, use of local produce always a bonus. However, we thought our room on the top floor was very drab and certainly not what we would expect from a 4* hotel. It was also noisy as above the outside terrace area and facing the very busy through road. Housekeeping was very good but there was no mini fridge to keep drinks cold or safe for valuables. The bathroom was small and having to climb into a bath to shower is not acceptable or safe. I did raise the issue of poor quality pillows and having a nice fluffy pillow would add to sleep quality.

My wife and I visited Beresford’s whilst on a two night trip to the area. With the in house restaurant at the hotel we were staying at not being up to scratch w... read more My wife and I visited Beresford’s whilst on a two night trip to the area. With the in house restaurant at the hotel we were staying at not being up to scratch we opted for Beresford’s having visited for a drink the previous afternoon. What a great decision this was. The restaurant was spacious yet cosy. The service from Anna was exceptional. She helped with the selection of dishes demonstrating real knowledge. My wife opted for the duck and I went for the cod with Indonesian curry. They were both exceptional. First class produce and execution. Truly wonderful. Followed with the chef selection of deserts (once again recommended by Anna). Wow!! Again superb. All this with two glasses of Prosecco and a glass of fine wine for me for a total of £129.75 inc’ service charge. Fantastic value for such an exceptional experience. It certainly matched many Michelin starred restaurants we’ve visited. Thank you Beresford’s and especially to your kitchen staff and Anna. Highly recommended.

Great Sunday Roast for Father’s Day!!!! Decided to book after discovering the Balmers Court Hotel back in early May where we enjoyed drinks on the beautiful out... read more Great Sunday Roast for Father’s Day!!!! Decided to book after discovering the Balmers Court Hotel back in early May where we enjoyed drinks on the beautiful outdoor terrace. The service was excellent and we enjoyed a 2 course roast with wonderfully cooked roast beef and pork, and fabulous desserts. I would highly recommend and will definitely be back.