Kfc - New Castle
Kfc
Description
A mixed bag: standout fried chicken and fluffy biscuits contrast with inconsistent cooking, cold food, flat sodas, and reports of unsanitary staff behavior. Service ranges from manager-led fixes to slow or brusque staff; orders and drive‑thru/delivery mix-ups occur. Helpful parking and reliable takeout/delivery options exist, but bring utensils and check drinks—some items may be unavailable. Proceed cautiously until service and food-safety issues are consistently resolved.
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Great deals. Just have to use the app on your phone or u lose alot. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Chicken, Honey BBQ Sauce, Cole Slaw
If I could do zero stars I would. How y'all about to get my entire order wrong but be as expensive as y'all are. Bye. Service: Takeaway Meal type: Lunch Price per person: $50–100 Food: 1 Service: 1 Atmosphere: 1
Love this location in new castle. Manager is always so friendly. Mar is her name i believe. Awesome food never had a wrong order. Good bunch of employees Service: Dine in Food: 5 Service: 5 Atmosphere: 5
When I got the food home, my husband's 3 pc dinner had a USED Bandaid in the box! I called to notify them. Instead of just apologizing I was interrogated and told she didn't know how a Bandaid would get in the box. Making me feel like I was lying. After 5 minutes of this back and forth I got mad and used an expletive because I was made to feel like I had to defend myself. She hung up on me. Service: Takeaway
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