Texas Roadhouse - New Castle County

Everything came out hot!! We will be back!Kid-friendliness: Family friendly

The food was good but they messed up on multiple orders for our group. I think they should have a little more organization with seating people.

Good food, always busy at dinner time so be prepared to wait about 10minsEdit: recent visit during the Quarentine, takeout order!Well done, i felt as if the drivethru service was onpoint. Fastfood, from a dine-in.2lines around the building, but you kept up. I was there under 7mins.

Ordered food.Told waitress absolutely no pink in my sirloin steak.When my steak came I cut it in half at my waitresses request yo see if it was done correctly.We instantly saw it was pink.The waitress took the steak back to have it cooked more.7 to 10 minutes later my staek came back the way I originally ordered it.The waitress came over and said how’s your steak and I said good.Then I said since they didn’t do it right the first time that should be worth at least a free beer.The manager came over and said no way in other derogatory words.She did nothing to make me want to go back there again.So if you ever go to TRH in Bear Delaware and the manager is 20 years or so leave while you can because she sucks. 000 out of 10000 stars.!!!!!

My husband and I visited your establishment on 4/26. First off, I have a torn meniscus with a limp and don 't like to walk very far. We walked by many empty booths and ended up being seated at one of the farthest booths. My husband ordered his usual 8 ounce Dallas filet, medium rare with a baked potato and broccoli. He specifically requested the potato to be swimming in butter . I ordered the 16 oz. handcut sirloin with mashed potatoes and chili for my side. I thought my sides were going to be served together, but the chili was brought out first, as though it was an appetizer. I eat my chili over my mashed potatoes. The chili was warm, not hot. The waitress didn 't come back for awhile until after I had eaten the chili, as I didn 't want to eat it completely cold. Okay, I can do this. When the rest of our dinner was served we both cut into the steaks, mine was slightly less done than the medium rare that I had ordered, but that 's okay, I can do this. My husband 's first bite of his steak was fine. The waitress came back to ask about the steaks and we let her know they were good. The next bite of my husband 's steak was cold. The waitress returned and asked how things were and he let her know that the steak was cold. She asked if he wanted that one warmed or wanted another one made. My husband indicated that he wanted another one made. She took the steak but appeared to have somewhat of an attitude. Someone from the kitchen brought the next steak, which was charred on the outside. We received no service after this. Our waitress never returned to ask how the steak was or offer to get us more drinks. My husband 's baked potato had NO butter on it, only a sparse amount sour cream. My husband attempted to flag several people down, including two people who walked right by our table on the way to the kitchen, but they all pretended not to see or hear him. He finally got the attention of a nice young lady on her way to the kitchen and asked for a manager. A manager came and he explained to her what had happened with the steak and no service, and asked to get a box for my steak and the check. To my surprise, she did not even apologize, but brought the box and the check. My husband tried to give her his card to pay the check, but she just told him he could use the kiosk, which he knew he couldn 't use without leaving a tip. No customer service here. My husband has been eating here for years, it was one of his favorite restaurants, however he will not eat there again.