Dunkin' - NEPTUNE

I ordered 4 plain bagels from Dunkin’, but they came toasted even though I never requested that. I suppose I’ll have to double-check my order carefully from the... read more I ordered 4 plain bagels from Dunkin’, but they came toasted even though I never requested that. I suppose I’ll have to double-check my order carefully from the menu next time because you can’t always trust the staff.

If I could leave a review without any stars, I would. This location smells terrible and makes me feel sick. The employees are extremely rude, and the food is of... read more If I could leave a review without any stars, I would. This location smells terrible and makes me feel sick. The employees are extremely rude, and the food is often undercooked.

I genuinely believe this Dunkin' location provides the best customer service in the area! The staff is very friendly, as long as you treat them with kindness. T... read more I genuinely believe this Dunkin' location provides the best customer service in the area! The staff is very friendly, as long as you treat them with kindness. They respond to respect with respect! It's important to be patient with the employees, many of whom are young and simply doing their best. Remember, you shouldn’t expect them to be overly friendly. If there’s any issue with your order, just calmly communicate, and the staff will gladly fix it and help with any questions.

I had never experimented with frozen coffee or bagels before, but my experience with customer service was disappointing. I felt there was a noticeable lack of r... read more I had never experimented with frozen coffee or bagels before, but my experience with customer service was disappointing. I felt there was a noticeable lack of respect for customers.

The coffee is outstanding, and the service is quick! You can easily place your order and pay ahead of time. read more The coffee is outstanding, and the service is quick! You can easily place your order and pay ahead of time.