Dunkin' - NEPTUNE

I had never experimented with frozen coffee or bagels before, but my experience with customer service was disappointing. I felt there was a noticeable lack of r... read more I had never experimented with frozen coffee or bagels before, but my experience with customer service was disappointing. I felt there was a noticeable lack of respect for customers.

The coffee is outstanding, and the service is quick! You can easily place your order and pay ahead of time. read more The coffee is outstanding, and the service is quick! You can easily place your order and pay ahead of time.

I ordered 4 plain bagels from Dunkin’, but they came toasted even though I never requested that. I suppose I’ll have to double-check my order carefully from the... read more I ordered 4 plain bagels from Dunkin’, but they came toasted even though I never requested that. I suppose I’ll have to double-check my order carefully from the menu next time because you can’t always trust the staff.

If I could leave a review without any stars, I would. This location smells terrible and makes me feel sick. The employees are extremely rude, and the food is of... read more If I could leave a review without any stars, I would. This location smells terrible and makes me feel sick. The employees are extremely rude, and the food is often undercooked.

I've consistently encountered problems with my orders at this restaurant. The bacon is always burnt, and my bagel is either overcooked to the point of being too... read more I've consistently encountered problems with my orders at this restaurant. The bacon is always burnt, and my bagel is either overcooked to the point of being too crispy or under-toasted, leaving it soggy from the butter.