Reviews

Overall Total Score
3 out of 5
Good | 966 reviews

What User doesn't like about Costa Systems:
Having previously gotten take away coffee and been given a discount for bringing by own cup I was surprised to be charged full price on my last visit. With all the awareness of how damaging single use plastics are to the environment I would have expected a company like Costa Coffee to follow the lead of other company's and encourage people to bring their own cups and reduce the amount of waste they produce. View all feedback. What User likes about Costa Systems:
This is a fantastic spot for coffee. It has a laid-back atmosphere and the service is relaxed. The men's restroom could use a little maintenance, but overall it seems like a popular place given how busy it was. They must be doing something right. View all feedback.

Reviews from various websites

Google
4.2 ★ from 494 reviews
Sylwia
06.07.2024 - 16:50

The staff is consistently warm and attentive. Along with fantastic drinks and food, the café offers a cozy seating area, ideal for relaxing alone or reconnectin...

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Seun
11.08.2024 - 23:43

The customer service at this restaurant is outstanding. Despite making a mistake with my order, they kindly replaced it for me.

Caroline
06.07.2024 - 16:50

The coffee at this establishment is often not hot enough or too sugary. It appears that the new staff members may not have received adequate training. Furthermo...

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Robert
06.07.2024 - 16:50

The employees are exceptionally professional and offer friendly service. The restaurant is also impeccably clean.

Adrian
10.03.2024 - 21:17

I had a great experience at this restaurant with wonderful, welcoming, and accommodating staff.

Costa Coffee has received mixed reviews, with some customers praising the generous portion sizes and friendly staff, while others have criticized the quality of the coffee and the high prices. Many customers were disappointed with the lack of environmental consciousness, noting the company's failure to encourage the use of reusable cups. However, the large seating area and welcoming atmosphere were appreciated by many. Overall, Costa Coffee seems to offer a standard coffee shop experience, with some room for improvement in terms of quality and pricing.

Tripadvisor
3.4 ★ from 12 reviews
Maria
27.10.2023 - 08:42

It 's Costa so they serve what all Costa 's serve. The staff are very friendly and they will talk you through any new items they have on (like iced drinks durin...

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Having previously gotten take away coffee and been given a discount for bringing by own cup I was surprised to be charged full price on my last visit. With all...

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Lovely service, staff excellent, decor inviting coffee delicious. Nice clientele too happy people like atmosphere

porterIreland
27.10.2023 - 08:42

Visited here on Saturday for a family chat. Found nothing spectacular about this coffee shop unfortunately. The medium sized cappuccino was vulgarly huge!

WhereToTry
27.10.2023 - 08:42

Christmas Coffee list offers great choice. Can highly recommend the Honeycomb Latte not overly sweet, just really nice. Regular sized drinks are enough to keep...

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Gastroranking-ie
1.7 ★ from 460 reviews

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