Reviews

Overall Total Score
4 out of 5
Impressive | 1578 reviews

What Ashlynn Boyle doesn't like about Panera Bread:
We ordered online at 11a-ish and Panera gave us an 12:45p pick up time. What? Then we arrived at 12:45p and they had not even started our order. Then they couldn?t tell us if or when our order would be ready. Then I pushed again at 1p and the manager said ?maybe? another 30 minutes. This means our online ?Rapid Pick Up? order will have taken ~2.5 to 3 hours to be made for us. Still waiting?. No admission of any error... View all feedback. What Sam Brugger likes about Panera Bread:
I 'm a manager for a group home for adults with intellectual disabilities. Today, one of my residents and I went out for lunch after running errands. We waited our turn in the line with everyone else during the crazy lunch hour and they opened another register as it was our turn. We go up to start ordering and after the manager talked with our cashier, she said 'The meals are on us. ' WOW! So kind and so thoughtful o... View all feedback.

Reviews from various websites

Menu
1.6 ★ from 11 reviews
Sydnie
01.04.2023 - 09:57

Customer service was good, but the food was disappointing. I stood by and heard the food cooking say that the sandwich was burned, but I definitely didn't think...

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Earline
01.04.2023 - 09:57

That's what a 13 dollar steak and cheese look like. Apparently it should be pink, but still being frozen in the middle was too much for me to treat. I don't hav...

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Victória
01.04.2023 - 09:57

Terrible food. I had boycotted this place after some bad experiences. Dirty tables, comprehensible as they are short staff..but COLD SOUP and a cold chicken san...

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Sam
01.04.2023 - 09:57

Entering shop. No employee in sight. Sign says order at Kiosk what we did. An ice cream coffee and regular coffee. Submitted cell number for text as desired to...

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Nicolás
01.04.2023 - 09:57

Stopped here early evening on a Tuesday. Took a few minutes before some one came to take the order. It took 12 minutes to get my food there was one person ahead...

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Despite some positive experiences, overall reviews for this Panera Bread location were mixed. Some customers were disappointed with the slow service and food quality, with one customer even experiencing stomach pain and sickness after their meal. However, another customer praised the exceptional generosity and service provided by the manager, who even gave them free meals and cookies. Inconsistent food quality and service were a common theme throughout the reviews, with some customers feeling that the prices did not match the experience. Despite these issues, some customers appreciated the hard work of the staff during busy times and vowed to return in the future.

Int Restaurants
4.1 ★ from 1360 reviews
Sam
20.09.2023 - 13:10

I 'm a manager for a group home for adults with intellectual disabilities. Today, one of my residents and I went out for lunch after running errands. We waited...

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Ashley
20.09.2023 - 13:10

I had gone to this location today for lunch. After coming back to my office with my order I realized my order was incomplete. Unable to leave work I called the...

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Sarah
20.09.2023 - 13:10

Great service, food, and atmosphere. Both rapid pickup and bring to my table is fast.

Ava
20.09.2023 - 13:10

Always a healthy alternative and always good. The Autumn squash soup is the bomb! Great customer service as well. Thanks

Mary
20.09.2023 - 13:10

Nice place to chill and reflect. Love to come here for breakfast.

Sirved
3.7 ★ from 218 reviews

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