Menu - Panera Bread

I love Panera, but today at 6 PM, it wasn’t at its best. There was no coffee or iced coffee available, tables were dirty with used dishes left behind, trash was... read more I love Panera, but today at 6 PM, it wasn’t at its best. There was no coffee or iced coffee available, tables were dirty with used dishes left behind, trash was scattered both inside and outside, and there were no napkins. Service was slow, and despite three attempts to enter my loyalty number, I didn’t receive any points—someone else must have. It really felt like no one cared about this location or its customers. It’s a shame because a well-managed Panera is a welcoming and enjoyable place.

I tried the spicy chicken sandwich, and it was terrible. Definitely a waste of money. As for the service, there was hardly any. Typically, there’s only one pers... read more I tried the spicy chicken sandwich, and it was terrible. Definitely a waste of money. As for the service, there was hardly any. Typically, there’s only one person at the front, so if you want to avoid a long wait, you can use the kiosks they have set up for ordering.