Reviews - Bites

Actually renamed lobby Cafe. Modeled after terraza which is currently closed. Food is delicious, service great and good for people watching in lobby. Very price... read more Actually renamed lobby Cafe. Modeled after terraza which is currently closed. Food is delicious, service great and good for people watching in lobby. Very pricey though, but it's the ritz so what do you expect? You also have great live music startingat 6 pm. Chris was the best on piano. Recommend it.

Disappointed Tought I was making a reservation at Bites only to find out upon arrival that Bites is no longer there and the lobby cafe is now other concept in h... read more Disappointed Tought I was making a reservation at Bites only to find out upon arrival that Bites is no longer there and the lobby cafe is now other concept in hotel that is under renovation. It is Italian Very disappointed that while makingreservation ichange was not noted We stay and tried the menu in place Not nearly as creative and tasty as Bites was Italian food and not very good . Disappointing! .There was Music in lobby and at times made it difficult to converse . Bites wasa great spot that we had enjoyed many times it will be missed

Great atmosphere, clean and beautiful bathrooms. The service was good. This restaurant is perfect for afternoon bites . Very relaxing and sophisticated. read more Great atmosphere, clean and beautiful bathrooms. The service was good. This restaurant is perfect for afternoon bites . Very relaxing and sophisticated.

Very, very, very disappointed.... Why??? It wasn't Bites!!! It was a different restaurant with a different menu!!! No notification that it was a different resta... read more Very, very, very disappointed.... Why??? It wasn't Bites!!! It was a different restaurant with a different menu!!! No notification that it was a different restaurant... I should have been notified by OPEN TABLE!!! Or The Ritz... Not a happy camper...will not be going back!!

Everything was very good but we were disappointed in the menu. Having experienced the Bites menu over the years we we disappointed at the new menu. read more Everything was very good but we were disappointed in the menu. Having experienced the Bites menu over the years we we disappointed at the new menu.

Why is this place called Bites? We were expecting a casual appetizer-style dining experience, given the name, but instead found a dinner menu with high prices f... read more Why is this place called Bites? We were expecting a casual appetizer-style dining experience, given the name, but instead found a dinner menu with high prices for everything. The service was also quite slow; it took over 20 minutes to receive our cocktails.

Delicious food and incredibly attentive staff! The music and atmosphere were enjoyable too! read more Delicious food and incredibly attentive staff! The music and atmosphere were enjoyable too!

Bites is currently undergoing renovations, which OpenTable did not indicate. Upon our arrival, we were informed that the menu was from the hotel's Italian resta... read more Bites is currently undergoing renovations, which OpenTable did not indicate. Upon our arrival, we were informed that the menu was from the hotel's Italian restaurant. While the food was delicious, we were disappointed that it wasn't what we had originally expected.

The appetizers and drinks are fantastic! However, the main courses leave much to be desired. I probably wouldn't come back for a full meal, but it's a great spo... read more The appetizers and drinks are fantastic! However, the main courses leave much to be desired. I probably wouldn't come back for a full meal, but it's a great spot for cocktails and a light snack!

I made a reservation at Bites, only to discover that it's no longer there and the lobby café has been transformed into a different concept as part of the hotel... read more I made a reservation at Bites, only to discover that it's no longer there and the lobby café has been transformed into a different concept as part of the hotel renovation. Now, it offers Italian cuisine. I was very disappointed that this change wasn't mentioned during the reservation process. We decided to stay and try the new menu, but it was nowhere near as creative or delicious as what Bites used to offer. The Italian dishes were lackluster and not very impressive. Also, there was music playing in the lobby, which sometimes made it difficult to have a conversation. We enjoyed Bites many times before, and I will definitely miss it!

I visited this place for dessert and drinks, and both were outstanding. The peanut butter bars were particularly impressive, topped with gold flecks. They were... read more I visited this place for dessert and drinks, and both were outstanding. The peanut butter bars were particularly impressive, topped with gold flecks. They were a big hit!

Great place for appetizers, great service and ambiance The ceviche can be a little better but other than that all of the appetizers were delicious read more Great place for appetizers, great service and ambiance The ceviche can be a little better but other than that all of the appetizers were delicious

On a recent Sunday evening, after watching the sunset, we stopped by the lobby lounge for a drink. Didn't expect to stay too long. The ambiance was relaxed and... read more On a recent Sunday evening, after watching the sunset, we stopped by the lobby lounge for a drink. Didn't expect to stay too long. The ambiance was relaxed and very comfortable. We were especially drawn in by the live music, a young guitarist and singer who were just perfect, because they were so good, we didn't want to leave. We discovered the best hidden gem in Naples!