Dunkin' - Naperville

Coffee, Donuts, Coffee & Tea
Menu
Full menu with pictures, prices and categories.

Dunkin'

Dunkin'
3.2 / 5 (367 reviews)

Description

At this local Dunkin', customer experiences fluctuate significantly. While some patrons appreciate the prompt service and well-prepared drinks, others face frustrations, including incorrect orders, cold food, and long wait times. A recurring issue is the inoperable espresso machine, frustrating those hoping for a classic brew. Feedback indicates a pressing need for more staff, particularly during rush hours, to enhance service quality. Though some enjoy quick pastries and coffee, the overall sentiment suggests many customers are reluctant to return, preferring alternatives that ensure a more reliable experience. Improvement is essential for retaining loyal patrons.

Last update: 13.05.2026 from: Steve

Feedback

★ 3.2 / 5 from 367 reviews
steve-k-grass533
19.08.2024

Good place to get an iced coffee and donut.

sree-r-elephant7588
19.08.2024

Coffee to go, always served hot.

lisa-f-teacher60
19.08.2024

Expresso machine is never working. Have to wait in line until I order-then am stuck in the line empty handed. They need to not sell expresso if the machine never works! I’m never going to this Dunkin again. 3 strikes.

jeff-z-farmer54
19.08.2024

Loved the service friendly and informative respectful.

jose-g-firefighter71
19.08.2024

Good coffee But owner needs to hire more employees Today l waited 14 minutes on drive- thru to get my coffee Very frustrated Owner if you don’t want to loose customers pay attention on people reviews. I will start making my coffee at home

FAQ

The restaurant also accepts credit cards from the common providers for payment.

More information

Suggested nearby restaurants.