Bowlero Naperville - Naperville

Jeffery olejniczak had great customer service made our experience very enjoyable

My wife and I first came to this location for a birthday party my daughter was invited for. At first glance it just seemed like a normal bowling alley from today's time line. But the more I noticed I saw the detail and hard work the staff was giving towards the birthday party making sure the party package was honored. After seeing that we decided to have my daughter's birthday party there also we picked the VIP package and I just have to say my daughter wife and myself will definitely keep going there for the service and the safe environment the staff made sure the food didn't run out made sure the kids bowling experience was going good and overall they were very friendly and professionals

Our host was amazing and our team had a great time. The food and drinks were spot on. Will come back for another team event.

First time me and my family came we had such a great time! Food is great, staff is friendly, and laser tag is super fun! They also have a great arcade and fun bowling alley! This is now definitely our go-to bowling alley! It is worth the time and it’s open until midnight so it’s fun for the whole family!

Decided to give this place 3 stars because the service was good and staff were very nice. Bathroom also smelled and seemed clean. Besides that, this place feels very worn down. Some of the arcade games just flat out don’t work (ex. It might take your credits and not actually let you play) and the lane scoring system was bugging out quite a bit. If you’re coming to bowl just for fun with some friends this place is perfectly okay, but serious bowlers might want to look elsewhere. EDIT: Fernando at the check-in desk was fantastic. He was very attentive and was sure to let me know that he was there if I needed help with anything! He also wished me a good day on my way out. It really is the small stuff like that that makes my experience that much better. Thanks Fernando!