Melted - Napa

I feel like they are hardly ever open when they say they are. And the last two times I HAVE caught them open it took nearly an hour to get a sandwich. I understand a lunch rush but wow. What they offer is so delicious, but it’s overshadowed by the disappointment of long wait times, strange atmosphere and inconsistency in showing up for the hours they are supposedly open. There’s room for improvement but I’m truly rooting for them because their menu is top tier.

Where has this gem been all my life? This is something so new and delish you must try it for yourself. You will be a believer.

The food was good. HOWEVER, service was very rude and unprofessional. While ordering the man at the register was somewhat nice, and once we went up to get our food I mistook a bag for ours and the man had yelled at me inside of the store which was very aggressive and made me feel embarrassed. Afterwards the man had been very ignorant and rude towards me. I am very disappointed as I have been to this restaurant many times.

Had the London broil sandwich which was really good and ordered the Ruben which was AMAZING! ? Wheelchair accessibility: Not a problem

Grilled cheese sandwiches on waffles…nothing else needs to be said. Food is amazing and the staff is awesome. It’s 100% worth the visit.