Moxie Java Nampa Southside - Menu

I've been a loyal Moxi customer for several years, but I've become increasingly disappointed with the service at the south side location over the past few month... read more I've been a loyal Moxi customer for several years, but I've become increasingly disappointed with the service at the south side location over the past few months. The last few coffees I've purchased tasted burnt and bitter. When I mentioned this to the manager, he refused to remake or refund my coffee, leaving us six dollars short and without our drinks. On our next visit, the manager came to the window and told us they would no longer be serving us coffee. There are plenty of other places to get coffee, and this isn't a great way to retain long-time customers.

This restaurant is absolutely disappointing! Save your time and fuel; it's not worth it. The staff clearly lacks proper training and consistently mess up simple... read more This restaurant is absolutely disappointing! Save your time and fuel; it's not worth it. The staff clearly lacks proper training and consistently mess up simple orders, like a hot Americano with an extra shot. I've also encountered bitter and burnt coffee several times. I chose this place because it was conveniently close to home, hoping these issues would get better, but they haven't, and it seems unlikely that they will. There's a lot of turnover among the employees, which means new staff often need training, and that ultimately affects the customers. My friends and I have decided to return to Dutch Bros, where we always receive our orders correctly and with a smile. This situation seems to stem from significant management and ownership issues!