Kfc - Mustang

I ordered two buckets online on December 16 and arrived at the restaurant 15 minutes later, only to wait another 30 minutes without receiving my food. The manag... read more I ordered two buckets online on December 16 and arrived at the restaurant 15 minutes later, only to wait another 30 minutes without receiving my food. The manager never came out to address the situation, and the person at the counter mentioned that the staff in the back wouldn't inform him about the delay. The restaurant was empty, which made the experience even more frustrating. To make matters worse, KFC's support team has not processed my refund, so I may have to initiate a chargeback with my bank. This might be the worst fast food restaurant I've ever visited, which is quite an achievement in itself.

The chicken is so soggy. I expected it to be crispy. I had their chicken sandwich as well with my order and it tasted okay for my experience. I can’t really say... read more The chicken is so soggy. I expected it to be crispy. I had their chicken sandwich as well with my order and it tasted okay for my experience. I can’t really say it’s good because it’s just missing out.

Great service and really fresh chicken. The service was top notch. read more Great service and really fresh chicken. The service was top notch.

Took 20 minutes to make a 10 minute fresh chicken order when i was told it would be 10 minutes. read more Took 20 minutes to make a 10 minute fresh chicken order when i was told it would be 10 minutes.

Got a 16 piece family meal...did an online order...went thru the drive thru...was timely for being 7 cars in line...got home...had 8 breasts 1 drum stick and 7... read more Got a 16 piece family meal...did an online order...went thru the drive thru...was timely for being 7 cars in line...got home...had 8 breasts 1 drum stick and 7 wings...ZERO BISCUITS!!!!!! ARE YOU KIDDING??? ZERO BISCUITS AND 8 BREASTS???