Like-sushi - München
Like-sushi
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I ordered from Lieferando on Thursday evening at 5:25 PM. The estimated delivery time was 40-60 minutes. After 1.5 hours, I called to ask when my food would arrive. I was told the driver would be dispatched in five minutes due to traffic. Now, after waiting for two hours, my order has simply been canceled without any explanation! How incredibly disrespectful can you be?!
For years I was a satisfied regular customer and happily ordered frequently. However, after two complaints about missing items, I was informed that I would no longer be receiving deliveries. This is absolutely unacceptable treatment of long-standing customers. As other reviews and the owner's response demonstrate, the ability to accept criticism seems to be a foreign concept to them. Due to this abysmal customer service, I can only advise you to avoid this restaurant.
Hello, we are long-time customers. I really enjoy the food. However, we've noticed that the drivers don't receive tips online. If you could arrange for the drivers to receive their tips, I would be very grateful.
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