35 Millimeter - München

Delicious food, friendly service, and a pleasant atmosphere. You can tell the love goes into the cooking here. I'd love to come back! read more Delicious food, friendly service, and a pleasant atmosphere. You can tell the love goes into the cooking here. I'd love to come back!

The waiter Samir was really very polite and accommodating read more The waiter Samir was really very polite and accommodating

Cocktails were fine, prices a bit high, whatever. But when my friend got charged for two drinks instead of one, the staff just shrugged and did nothing. Totally... read more Cocktails were fine, prices a bit high, whatever. But when my friend got charged for two drinks instead of one, the staff just shrugged and did nothing. Totally unacceptable and disrespectful — never coming back.

We visited this place with some friends, and at the time of payment, we realized we had been overcharged for one item. We pointed out the mistake, but the respo... read more We visited this place with some friends, and at the time of payment, we realized we had been overcharged for one item. We pointed out the mistake, but the response was that it hadn't been paid and therefore we had to pay it. This is impossible, as one of our friends had already paid their share. Essentially, they made us pay for the same thing twice, leaving us with a bitter taste. A bad experience, we won't be returning

Awful waitress, with inappropriate behaviour. We ate there. Food was ok, rather good, but nothing out of the ordinary. However, the waitress anounced us she mad... read more Awful waitress, with inappropriate behaviour. We ate there. Food was ok, rather good, but nothing out of the ordinary. However, the waitress anounced us she made a mistake on the bill, that she could not correct it on the machine and would calculate the new total by hand. She gave us the bill, which was the printed bill, with just a new total written by hand. No detail, nothing, just 30€ more than the printed price. She then started a speech asking for a tip, that 1.5% would be shared with the kitchen and so on. The amount to pay seemed unusually high for what we ordered, so we said we are not tipping and paid. She started repeating, offended, “you don't want to tip???” before loudly announcing it to the other waiter, so that everyone could hear the “crime” we committed in order to shame us (it really sounded like we just had insulted her and the entire staff or she was considering calling the cops on us). We asked for the detail of what she charged us, so we could check. She answered she could only write it on a paper, she could not print a new bill. We told her that was fine for us. But she actually never came back and started taking care of other customers. I took a menu, and calculated the price of what we had ordered. It was 13€ cheaper than what she charged us. We called her and told her, she said it was not possible, she had made the calculation. We had to loudly protest and make the calculation with another waiter (who was very correct, unlike her). After that, the manager of the restaurant gave us the difference in cash. But no excuses from the waitress, she just stood there. Therefore I cannot recommend this place, and will not go again. The attitude of the waitress is just completely out of place.Tipping in Germany is not mandatory, it is optional, we are not in the USA. I normally tip, but if you botch part of the service (namely being able to check what we are paying) then in my opinion it does not deserve a tip. Her reaction full of contempt is just not how you treat customers if you want to see them again. And on top of that, if customers complain that there's a mistake in the bill (that can happen), you check, you don't ignore them and go away, forcing a colleague to get involved in the matter.