Reviews - Cheddar's Scratch Kitchen
Reviews summary
At Cheddar’s Scratch Kitchen, diners encounter a blend of delightful and disappointing experiences. Many patrons rave about the flavorful dishes, such as the cornmeal-crusted fish and homemade-style casseroles that evoke nostalgia. However, inconsistency in meal quality is apparent, with some reporting tough, overcooked steaks and service delays. While the staff's attentiveness and willingness to resolve issues enhance the dining experience, reports of poor managerial attitudes and negative treatment leave a sour note. Overall, Cheddar’s offers both heartwarming moments and critical areas for improvement, making it essential to choose dishes wisely.
Reviews from various users
Last update : 16.08.2024
Unless you have a big appetite think about splitting your meal.
Fantastic food!! The hostess was absolutely amazing! The server could have been a bit better, but overall a fantastic experience!
I love the croissants. Always so warm and buttery… we had burgers this round and they did not disappoint!
We came here for my Nephews birthday. They give you honey croissants and they are delicious! I had a frozen Margherita and it was good. We ordered Grilled Shrimp Alfredo, Spinich Dip, Chicken Fingers and Fries, Fried Shrimp, The food wasn't good. The spinich dip was probably the best. The salad was limp. No flavor to the dishes. I wouldn't recommend and wouldn't go back unless it was free.
The food is wonderful here.I had a wonderful time with people whom I love very much.I was with my dear friend from Pleasant Green Community School from 1978 and my dear friends from St Peter CME church. Great atmosphere. Luke was our server and he was very attentive and conscientious. He exhibited great customer service. Well done,Luke!!!
Last update : 23.09.2024
We didn't stay to eat because there was a 30-minute wait at 3:30 on a Monday.
The service at this restaurant was awful! Our onion rings arrived quickly, but it took at least 10 minutes for our drinks to come out. We then had to wait for about 30 minutes for the rest of our order.
Been there many times and always had great service along with delicious food!
This is our worst visit by far. Poor service, not enough help, meal incomplete, baked potatoes dried out. Probably won't be back. When we first...
Start to finish the best experience I've ever had at a restaurant. On a Wednesday evening they were pretty busy but I called ahead and got our name...
Last update : 15.04.2023
The food was really good. I like the painkiller drink but I would have given this a five if there wasn't actual coconut pieces going through my straw every time I tried to take a drink.
I had a wonderful birthday celebration with my siblings at this restaurant. Our server was excellent! We even sang to him, although he wasn't very familiar with old school music. Unfortunately, one of my sisters received a dish that wasn't up to standard, but the restaurant promptly removed it from the bill. Perhaps it was just an off night or they were short-staffed in the kitchen, but the overall quality of the food was not as good as previous visits.
Recently was in and had great service and food. Returned today June 18, 2022 around 2pm with other family since we had just raved to highly about this place and we didn?t even make it past the wait line. Yes it?s Saturday and that?s understandable but the hostess neither of them could find our name for awhile only after seating other parties who had came in after us with the same number of people in their group. Hostess need to work on their space and time management skills and communication.
We had my mother's 91st birthday party here. A party of 20 and they took care of us very well. I had fish, red beans rice and carrots. The food was good, but had a hair on my plate. They took care of my meal and fixed me a plate. We had a wonderful time and gave our server cake.
Currently at Overland Park Kansas restaurant and they just literally handed my four year old this burger, luckily it opened and I happened to see it. I asked the server if that?s how they make their cheeseburger but instead she offered to have the manager talk to me. The manager just came to talk to me with the most worst attitude I have never seen. I have never felt so belittled in front of my kids. I questioned the manager about the cheeseburger but she said they have been so busy and apparently, ?that?s how we are doing it today? . The manager just asked me to leave her store and she will not be serving us again today. Being black is hard in Cheddar?s scratch kitchen for sure. The racism I just faced here is unbelievable.
Last update : 23.03.2025
We had my mother's 91st birthday party here. A party of 20+ and they took very good care of us. I had fish, red beans rice and carrots. The food was good but had a hair on my plate. They took care of my meal and fixed me another plate. We had a wonderfultime and gave our server some cake.
Our experience tonight was one of the best dining experiences we have had in a long time. My husband and I got here at peak dinner hours on a Saturday night and were told there would be a 45 minute wait. Sounds good to us. We waited MAYBE 15 minutes.We ordered appetizers and drinks and enjoyed each other?s company. We ordered dinner then continued on with our conversation. Alittle bit later, our waitress Samantha came to let us know the kitchen was backed up but our food should be out shortly.Perfectly fine with us, we still hadn?t finished our appetizers. A little while later the manager, Rodney I believe, came overto let us know the kitchen had lost our ticket, but our food was being made and that he would comp a good portion of our meal.Extremely generous, unexpected, and fairly unnecessary but obviously greatly appreciated as we hadn?t even noticed it was takinglonger than usual opposed to a typical Saturday night. Aside from all of that, we got our food and everything was amazing. Myhusband mentioned the fact this might be the best ribs and steak he has had maybe ever. All in all a very pleasant experienceand could not recommend this place more. This was our first date night since getting married a week ago so the amazing serviceand food just added to an already lovely evening. Thank you Rodney, Samantha, and Cheddars!
Cheddars is NOT just for old people if that?s what you think. The food is delicious and tastes home cooked. I had the cornmeal crusted fish and it was delicious and flaky and crispy. The broccoli rice casserole tastes like my grandmas recipe.
The food was good I could definitely tell there was an alteration to the recipe for the chicken fried steak, the vegetables were on point as always, and the appetizers were consistent with their usual standard our server was competent and well-mannered. Theatmosphere has remained consistent over the last 5 years it would definitely be nice to see some changes to the interior of therestaurant. Overall good quality food good quality service.
Recently was in and had great service and food. Returned today June 18, 2022 around 2pm with other family since we had just raved to highly about this place and we didn?t even make it past the wait line. Yes it?s Saturday and that?s understandable butthe hostess neither of them could find our name for awhile only after seating other parties who had came in after us with thesame number of people in their group. Hostess need to work on their space and time management skills and communication.
