Cheddar's Scratch Kitchen - Feedback

Drinks, Food, American

Reviews

Overall Total Score
3.4 out of 5
Good | 6601 reviews

Reviews from various websites

Nicelocal

Last update : 16.08.2024

4.0 ★ from 20 reviews
someofem
16.08.2024

This place consistently provides the best and most food for the lowest possible price, time and again!

calvin-r-3
16.08.2024

Unless you have a big appetite think about splitting your meal.

raina-r-2
16.08.2024

Fantastic food!! The hostess was absolutely amazing! The server could have been a bit better, but overall a fantastic experience!

brendagofigure
16.08.2024

I love the croissants. Always so warm and buttery… we had burgers this round and they did not disappoint!

s-s-student3-1
16.08.2024

We came here for my Nephews birthday. They give you honey croissants and they are delicious! I had a frozen Margherita and it was good. We ordered Grilled Shrimp Alfredo, Spinich Dip, Chicken Fingers and Fries, Fried Shrimp, The food wasn't good. The spinich dip was probably the best. The salad was limp. No flavor to the dishes. I wouldn't recommend and wouldn't go back unless it was free.

At Cheddar’s Scratch Kitchen, diners encounter a blend of delightful and disappointing experiences. Many patrons rave about the flavorful dishes, such as the cornmeal-crusted fish and homemade-style casseroles that evoke nostalgia. However, inconsistency in meal quality is apparent, with some reporting tough, overcooked steaks and service delays. While the staff's attentiveness and willingness to resolve issues enhance the dining experience, reports of poor managerial attitudes and negative treatment leave a sour note. Overall, Cheddar’s offers both heartwarming moments and critical areas for improvement, making it essential to choose dishes wisely.

Heyrestaurants

Last update : 23.09.2024

2.2 ★ from 1736 reviews
martha-f-3
23.09.2024

I dined with a group of 8 women and we received excellent service. The consensus was that the food was exceptional. We ordered a range of dishes, including...

katlyn-t
23.09.2024

We didn't stay to eat because there was a 30-minute wait at 3:30 on a Monday.

charity-strong-v
23.09.2024

The service at this restaurant was awful! Our onion rings arrived quickly, but it took at least 10 minutes for our drinks to come out. We then had to wait for about 30 minutes for the rest of our order.

carol-wright-h
23.09.2024

Been there many times and always had great service along with delicious food!

becky-w-student617
23.09.2024

This is our worst visit by far. Poor service, not enough help, meal incomplete, baked potatoes dried out. Probably won't be back. When we first...

Menu

Last update : 11.09.2022

2.2 ★ from 19 reviews
mhettinger
01.12.2017

I dropped by Cheddar's Scratch Kitchen for a few drinks and an appetizer.

rollin-9
22.03.2021

This location has declined in quality. I spoke with the general manager, but she did not follow through on her promise.

justine-363
13.07.2017

The management of the lobby was the most disorganized I've encountered in a long time.

haylee96-1
11.09.2022

The restaurant experience had its ups and downs. While my wife chose not to complain, she would have mentioned any issues if asked by the waitress. I ordered the grilled white fish with a side of Broccoli-Casserole and green beans. I found my meal to be quite delicious! The fish was cooked to perfection and had a wonderful flavor, despite not being specified on the menu. The green beans were also very tasty with a hint of bacon. The Broccoli-Cheese casserole was excellent as well. I received a 4 out of 5 star rating for my meal. On the other hand, my wife ordered the country fried steak with potatoes and green beans (the same beans I had). Unfortunately, her steak was not good. It was tough and tasted overcooked, leading her to only take a few bites before giving up. Overall, I would recommend being cautious when choosing dishes off the menu, as the quality may vary. See attached picture for evidence of overcooked meat.

haylee96-1
11.09.2022

The food was excellent, and the manager was very kind and welcoming. However the service we received from our waitress was very displeasing. Not only do I think she added money to my original tip, but I think the manager walked by our table more than she did… I understand nobody is perfect when it comes to being a waiter or waitress, but I feel as if our waitress treated us differently than other tables because our table consisted of young adults.

Sirved

Last update : 23.03.2025

3.2 ★ from 501 reviews
mark-reiter-forest06
23.03.2025

Cheddars is NOT just for old people if that?s what you think. The food is delicious and tastes home cooked. I had the cornmeal crusted fish and it was delicious and flaky and crispy. The broccoli rice casserole tastes like my grandmas recipe.

matthew-woodruff-ban
23.03.2025

The food was good I could definitely tell there was an alteration to the recipe for the chicken fried steak, the vegetables were on point as always, and the appetizers were consistent with their usual standard our server was competent and well-mannered. Theatmosphere has remained consistent over the last 5 years it would definitely be nice to see some changes to the interior of therestaurant. Overall good quality food good quality service.

sydni-macomber
23.03.2025

Our experience tonight was one of the best dining experiences we have had in a long time. My husband and I got here at peak dinner hours on a Saturday night and were told there would be a 45 minute wait. Sounds good to us. We waited MAYBE 15 minutes.We ordered appetizers and drinks and enjoyed each other?s company. We ordered dinner then continued on with our conversation. Alittle bit later, our waitress Samantha came to let us know the kitchen was backed up but our food should be out shortly.Perfectly fine with us, we still hadn?t finished our appetizers. A little while later the manager, Rodney I believe, came overto let us know the kitchen had lost our ticket, but our food was being made and that he would comp a good portion of our meal.Extremely generous, unexpected, and fairly unnecessary but obviously greatly appreciated as we hadn?t even noticed it was takinglonger than usual opposed to a typical Saturday night. Aside from all of that, we got our food and everything was amazing. Myhusband mentioned the fact this might be the best ribs and steak he has had maybe ever. All in all a very pleasant experienceand could not recommend this place more. This was our first date night since getting married a week ago so the amazing serviceand food just added to an already lovely evening. Thank you Rodney, Samantha, and Cheddars!

cedric-williams-farm
23.03.2025

We had my mother's 91st birthday party here. A party of 20+ and they took very good care of us. I had fish, red beans rice and carrots. The food was good but had a hair on my plate. They took care of my meal and fixed me another plate. We had a wonderfultime and gave our server some cake.

jovana-friday
23.03.2025

Recently was in and had great service and food. Returned today June 18, 2022 around 2pm with other family since we had just raved to highly about this place and we didn?t even make it past the wait line. Yes it?s Saturday and that?s understandable butthe hostess neither of them could find our name for awhile only after seating other parties who had came in after us with thesame number of people in their group. Hostess need to work on their space and time management skills and communication.

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