Mr. Sun Tea - Mountain View
Mr. Sun Tea
Description
Mr. Sun Tea offers a uniquely serene ambiance with high-quality boba drinks and delicious milk tea, much praised by its patrons. Many appreciate the freshly made boba and a variety of flavors, alongside positive interactions with the friendly staff. However, service inconsistencies and issues with refunds marred some experiences, with misunderstandings arising during busy times. Despite these setbacks, the overall atmosphere remains inviting, making it an appealing spot for those seeking a relaxing escape. Though it has room for improvement, especially in service, Mr. Sun Tea is valued for its delicious offerings and clean environment.
Feedback
I absolutely love this location. The Boba is delicious and freshly made, not like other boba locations. I've tried three different drinks and so far have all been great! Location is nice and clean. Jennifer the owner is full of energy and very efficient. Also very close to home!
Wonderful open area and ambience at this Mr. Sun Tea location. I got the Mr. Sun Special w/ Strawberry Boba and it was delicious--the flavored pearls weren't overwhelming and complimented the drink well. There's one-hour free parking right outside, and the underground lot next to it has free parking for longer as well.
I'm not sure why this place doesn't have higher ratings. I had a very pleasant experience here - it was fast, friendly, and easy. My drink was delicious and the lady who helped us (I think she was the owner) was very friendly and even let us sample different types of boba. Mr. Sun was in the process of rebuilding the place when I visited, so the outdoor area was closed. I tried the liquid sugar red bean smoothie with matcha jelly and would give it a 4 out of 5. The matcha smoothie was solid, not too sweet or too bitter, and had a good amount of matcha jelly. It was a well-balanced drink and I had no issues with it. Overall, it was a great matcha experience!
Delicious! Love how many different flavors they have and they are always friendly and fast.
I went there with my family to have boba and had a very unpleasant experience with the lady who I believe is the manager. She said she didn't know how to give refunds so she couldn't give me one. Even though I paid more money to have 2 different types of bobas in my drink and they had run out of one and they did not have enough of the other one to make our 3 drinks. When I asked her why she couldn't give me my money back again she all of the sudden had enough boba to make our drinks with one of the boba I had paid for. I still asked her to give me a refund because that's not what I paid for she told me that if I wanted the strawberry boba or not or else she was going to give it to somebody else who wanted it. Still refusing to give me a refund.So I ended up having to get my drinks not the way I paid for.
