Kfc - Mount Vernon
Kfc
Description
Once-beloved KFC delivers an uneven fast‑food experience: standout visits boast crisp, tender, well‑seasoned chicken, clean dining areas and friendly, efficient staff, while other orders arrive small, overly salty or dry. Patrons praise quick service and presentation but flag high prices and mismatched advertised specials, occasional drive‑thru delays, and inconsistent quality. The menu offers multiple flavors, desserts, buckets, and delivery via Grubhub/Uber Eats—appealing for quick takeout or groups, though value varies by visit.
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Been coming here for almost 3 years until I hated KFC just because of the service; but today, oh my God it was a different world. Jayda was exceptional. She wasn’t rushing or shouting at us very calm and courteous. I appreciate you JAYDA in drive-throu
This KFC location was clean. The customer service was quick and courteous. The prices did not reflect the commercial advertisement.! This was alarming. Most items were off by $5.00 more on the specials. I do not know why that was. Hopefully in the future the specials at this location will reflect accurately with the commercial advertisement.
Staff in Mount Vernon should always remember to change gloves, one guy wiping the counter and using his hand with the same gloves to prepare take out order
I was truly impressed by the customer service, the meal's value, and the cleanliness of the restaurant. Most importantly, the quality of the chicken was outstanding. It was delicious, featuring a crispy exterior and a tender interior, and best of all, it wasn’t salty at all. I will definitely be returning for my bucket of chicken. Well done, KFC!
I was quite disappointed with my experience at the KFC in Mount Vernon. The chicken was terrible; it was clearly reheated and way too greasy. I spent over $35 on what turned out to be very mediocre food. I also requested condiments at the drive-thru, but when I got home, there were none included. They mentioned they were about to close, which is why I had to wait over 15 minutes for my order, yet it turns out the restaurant still had over an hour before closing time. This will definitely be my last visit to that KFC. They've been around for a long time, but something seems off. A close friend of mine had a similar experience with reheated chicken, so it appears to be a recurring issue there.
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