Dunkin' - Mount Morris

I often visit Dunkin' on my way back from my country house. I usually get the caramel craze latte, and it’s always tasty, no matter if it’s morning or evening.... read more I often visit Dunkin' on my way back from my country house. I usually get the caramel craze latte, and it’s always tasty, no matter if it’s morning or evening. Occasionally, they forget to put the cinnamon on top, but it still tastes great.

The service was incredibly fast and accurate, especially considering there was a jackhammer pounding just yards away from the ordering area. read more The service was incredibly fast and accurate, especially considering there was a jackhammer pounding just yards away from the ordering area.

I visited this restaurant's drive-thru and was asked if I wanted a receipt. I said yes, but I never received it. Additionally, they forgot the most expensive it... read more I visited this restaurant's drive-thru and was asked if I wanted a receipt. I said yes, but I never received it. Additionally, they forgot the most expensive item in my order. When I went back to let them know about the missing items, one employee responded in a dismissive manner, saying, "I don't know," and asked, "Is it on the receipt?" How can I check that when I didn’t get a receipt at all? I will not be returning here. They mess up orders and their customer service is rude and careless.

This is one of the worst Dunkin' locations I have ever visited. The manager, Samantha, is very unprofessional and treats both her staff and customers disrespect... read more This is one of the worst Dunkin' locations I have ever visited. The manager, Samantha, is very unprofessional and treats both her staff and customers disrespectfully. I witnessed her yelling at and humiliating one of her employees. I cannot recommend this place to anyone, especially after seeing roaches crawling around. It's simply disgusting! Corporate needs to improve their management selection because this experience reflects poorly on the Dunkin' brand.

Service: Takeout Meal Type: Breakfast Price per Person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended Dishes: Hash Browns, Donuts, Everything... read more Service: Takeout Meal Type: Breakfast Price per Person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended Dishes: Hash Browns, Donuts, Everything Stuffed Bagel Minis, Bagels.