Dunkin' - Mount Kisco

Carlos is fantastic! He’s incredibly attentive and remembers my order every morning, having it ready for me when I arrive. I'm truly shocked by the negative rev... read more Carlos is fantastic! He’s incredibly attentive and remembers my order every morning, having it ready for me when I arrive. I'm truly shocked by the negative reviews I've seen. He always makes sure to get me in and out quickly, knowing I have to get to work, while also taking care of the next customer. He really caters to all my needs. Thank you, Carlos! I’m a happy and loyal customer!

Rude angry employee. When I ask for the $3 dollar egg and cheese. he said that not the price. while ripping me appartBait and switch on prices. Menu on overhead... read more Rude angry employee. When I ask for the $3 dollar egg and cheese. he said that not the price. while ripping me appartBait and switch on prices. Menu on overhead large display gives phony prices. It Says in large green picture $1 for donut or $3 for egg and cheese sandwich. In unreadable writing it says you have to buy a full price coffe to get that price. True american con job. Shame on them. check it out for yourself.

Incredible experience. It's one thing to have an off day, but it's entirely different to ignore a customer when they're trying to communicate with you. I had to... read more Incredible experience. It's one thing to have an off day, but it's entirely different to ignore a customer when they're trying to communicate with you. I had to ask the same question three times and still didn't get a response. I won't be returning.

The manager, Alida, was unfriendly, and Carlos was quite rude, speaking in Spanish to customers who didn't understand the language. read more The manager, Alida, was unfriendly, and Carlos was quite rude, speaking in Spanish to customers who didn't understand the language.

This store is my favorite Dunkin store so now I only come to this one . Elida and Ronni and Erick and others always treat me well. They are all friendly , try v... read more This store is my favorite Dunkin store so now I only come to this one . Elida and Ronni and Erick and others always treat me well. They are all friendly , try very hard to please , and are all super nice. This store is clean and roomy enough to enjoy your food if you choose to stay and I highly recommend this store to anyone. All of the people, especially Elida, go beyond to provide excellent service.