Dunkin' - Mount Kisco

American, Coffee, Coffee

Dunkin'

Dunkin'
3.2 / 5 (515 reviews)

Description

This neighborhood Dunkin' divides patrons: loyal regulars praise attentive, speedy staff, clean roomy seating and efficient morning service, while others report rude or aggressive employees, misleading promotional pricing, limited donut choices, disappointing coffee and higher-than-expected costs. A small shared lot and limited street parking add inconvenience. Sporadic confrontations have raised safety concerns, suggesting uneven staff training. The shop can be welcoming under steady, experienced crews, but inconsistent service and promotional opacity erode trust — management would benefit from clearer pricing, stronger customer-service coaching and conflict de-escalation.

Last update: 17.01.2026 from: Bruce

Feedback

★ 3.2 / 5 from 515 reviews
bruce-friedman
01.05.2024

Rude angry employee. When I ask for the $3 dollar egg and cheese. he said that not the price. while ripping me appartBait and switch on prices. Menu on overhead large display gives phony prices. It Says in large green picture $1 for donut or $3 for egg and cheese sandwich. In unreadable writing it says you have to buy a full price coffe to get that price. True american con job. Shame on them. check it out for yourself.

victoria-guerrera-fl
01.05.2024

Incredible experience. It's one thing to have an off day, but it's entirely different to ignore a customer when they're trying to communicate with you. I had to ask the same question three times and still didn't get a response. I won't be returning.

mitchell-rosen-1
01.05.2024

This store is my favorite Dunkin store so now I only come to this one . Elida and Ronni and Erick and others always treat me well. They are all friendly , try very hard to please , and are all super nice. This store is clean and roomy enough to enjoy your food if you choose to stay and I highly recommend this store to anyone. All of the people, especially Elida, go beyond to provide excellent service.

sebastian-guerrero-3
01.05.2024

The manager, Alida, was unfriendly, and Carlos was quite rude, speaking in Spanish to customers who didn't understand the language.

david-von-doehren-3
01.05.2024

The coffee was disappointing, and the selection of donuts was quite limited. I found it to be overpriced. As for parking, there's only a small shared lot in the back, but there might be some street parking available in front.

FAQ

You can use the WLAN of the place at no extra cost.

You can also pay for your meals with the common credit cards.

More information

Suggested nearby restaurants.