Mcdonald's - Mount Airy

The entire staff at the restaurant on March 22, 2022, at 8:30 am was exceptional, particularly the manager. The food was delicious and the layout was one of the best I have seen in a McDonald's. The service and team were excellent while I was there.

I really appreciate the friendly staff at this restaurant. However, the wait times inside can be extremely long, sometimes up to 20 minutes, which is a bit ridiculous. Furthermore, they sometimes accidentally lock the doors and prioritize the drive-thru customers, but fail to establish a proper system for dine-in customers. This can be frustrating when you realize you won't be served even after going inside the restaurant. Additionally, if you order online for pick up and the interior is closed, the drive-thru employees may struggle to locate your order on their terminal.

On that particular day, I ordered 20 nuggets and various other items at the restaurant. The nuggets arrived hot, but unfortunately, they were overcooked. Many of them were dark brown and difficult to chew. It seemed like they had been cooked for too long and then reheated in oil. I'm not entirely certain, but they definitely did not taste good. However, the other items in my meal were hot and fresh, just as I had hoped for.

This McDonald's location is one of the best I've been to. (Not saying I go here often) But when I feel like I want a quick burger or even a little something...

I stood at the register a good 4- 5 minutes. Not one worker acknowledged me. Several walked past. I simply wanted to pay cash for a coke fries. Didn't...