Baskin-Robbins - Morton

Ice Cream Shop, Donuts, Coffee & Tea
Menu
Full menu with pictures, prices and categories.

Baskin-Robbins

Baskin-Robbins
4.0 / 5 (162 reviews)

Description

While some patrons enjoy quick service and delightful offerings, others express dissatisfaction with the unfriendly staff and slow service, even during quieter times. Complaints include poorly maintained seating, lack of professionalism from employees, and inconsistencies in food orders. Although coffee and jelly donuts received praise, several diners noted issues like incorrect orders and locked doors despite posted hours. This establishment appears to have a mixed reputation, with some finding great value in their menu items, while others question the service quality and overall experience.

Last update: 19.05.2026 from: Stacey

Feedback

★ 4 / 5 from 162 reviews
stacey-s-store2
23.04.2024

This Baskin Robbins closes at completely random times. The only notice is handwritten signs taped to the windows. Really frustrating when you've already told your kids you're going for ice cream. Sorry kids, I guess no one wants to work today.

angie-speer-3
23.04.2024

Stopped by for my regular strawberry banana smoothie this am 9/25/22 only to be told sorry we are cleaning the machine. I'm not a manager but, shouldn't this be done at closing?? Let's not be like Mc Donalds with sorry the machine is down.

terry-w-store83
23.04.2024

I wouldn't recommend eating or drinking anything from this restaurant. The quality of everything I ordered was subpar, and the service was quite slow. Do yourself a favor and look for another place to dine.

matt-m-elephant4-1
23.04.2024

This location is just okay. Unfortunately, there is no happy hour here from 2-4 pm—no exceptions! I much prefer the North Normal, Illinois location. I ordered a medium Caramel Craze latte, and with the app, it was only $3 instead of $5.49. Be sure to order or pay through the app to take advantage of special deals! The latte was quite sweet but still tasty. I love a good ice-cold Dunkin' coffee on a hot day! This spot also offers Baskin-Robbins ice cream.

lucas-b-pilot9
23.04.2024

I've been coming to Baskin-Robbins for years and have always had a smooth experience. The drive-thru line is typically short, making it very convenient. I highly recommend checking out their menu!

FAQ

The restaurant offers free WiFi for its customers.

You can also pay for your menus with various credit cards.

More information

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