Krystal - MORROW

#18 - Fast Food - MORROW, American, Burgers
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Krystal

Krystal
2.8 / 5 (291 reviews)

Description

At this Morrow spot on Jonesboro Rd, guests praise flavorful food and an appealing dining room but encounter inconsistent service: long waits, shift-change delays, cold or burned items, order mistakes, and brusque drive‑thru staff. A manager-enforced no-refund stance and restroom maintenance issues disappointed customers. It can be worth a visit for taste and atmosphere, but expect possible delays and service problems.

Last update: 17.01.2026 from: Zebre

Feedback

★ 2.8 / 5 from 291 reviews
zebre-jones
28.05.2024

Terrible service. My mom went to this location today for breakfast and received this for a meal. She was told that she wasn't going to be able to get a refund due to the manager telling the employees that they are not able to give refunds. IShe had to refuse to move her car to get her money back. Cold and burned food is unacceptable and the service is even worse.

david-smith-school6
28.05.2024

The best corn puppy from Krystal! There's no microwave here; they use a real fryer!

sara-baker-snake7108
28.05.2024

The food was delicious once we finally received it. However, there seemed to be a shift change happening during our visit, which caused us to wait quite a while. Additionally, the ladies' restroom toilet did not have a proper back, which was a bit unsettling, although it was still functional.

tamica-jones
28.05.2024

I came to this Krystal this morning to get breakfast on 04/13/24 The breakfast looked Horrible the biscuit was burnt the eggs was hard And cold, grits was cold And And Slice of cold cheese put on top When I request for my money back she told me that she couldn't give me my money back because the manager didn't allow her to return money. At this point I took a picture of that Breakfast and I will be reporting it with picture to corporate

kim-nash-2
28.05.2024

I went there last night and I could not believe the service that I got we waited over 30 minutes for our food and they began serving other cars before they were serving us our food when we did finally get our food it was literally cold it and that was unbelievable for as long as they took. You should screen your employees better, because those on duty last night were just not capable of doing the job...never again.!!!

FAQ

You can use the WLAN of the restaurant free of charge.

There is a TV / screen on-site where sports events are broadcast.

The place also takes credit cards from the common providers as a means of payment.

More information

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