Dunkin' - MORRIS PLAINS

The reviews don 't lie, this place is terrible. My friend got a hot tea with milk and they forgot the teabag. I got a Dunkin Midnight black and opened the top to find a regular coffee with pumpkin spice creamer. Should you find yourself here by some unfortunate means, do not leave without checking your order. My coffee had two labels on it when I picked it up, sadly the one that was facing me had the correct order. The place is so bad that you have to turn the cup, just to make absolute sure it 's yours, plus lift the lid. My friend summed this place up perfectly: they 're not saving lives here, it 's just coffee. How hard can it be?

Went here first thing Sunday morning before returning home to NY. Ordered 2 Med coffees and a bagel toasted and buttered croissant. $12.25. Okay. Gave cashier $15. Got back .75cent change. It 's not like she was busy, we were the only ones there. Finally agreed she didn 't give me my money. Then slide over to pick-up. There 's my 2 coffees and bag. Look in bag, no croissant! Now again, I have to say something. Hey, I didn 't pay $12 for 2 coffees and a bagel . The service here is less that crappy. It 's so automated and yet they can 't get their **** together. Avoid this place. Or make sure to supervise every stage of your order!!

I love DD, but not this location. There were 6-7 people in line when I arrived in the morning, but none of the service they just chatted inside.

I order online almost every day and the guys there know my order by heart and always look happy when customers walk in. Super friendly and the food is always cooked perfectly

The guy took my aunts order and then asked if I wanted anything. I told him I wanted a cup of water. I was going to tell him I wanted a donut, but he closed out the order before I could. He apologized, which was nice, and I ordered my donut.My aunt received her coffee and donut, and I received my donut. I asked where my water was and was told to wait on the other side of the counter. Three people were served their food and drinks before me, but they ordered after me. I asked the girls working behind the counter for my cup of water and they looked at me like I was from another planet. More customers were served so I had to go back to the guy taking orders and ask foe my drink. He was aggravated that he had to help a customer. I was aggravated that I had to deal with this.Anyway, toilet paper was not where it belonged and would blow off the handicap railing if you dried your hands with the blower. And the garbage can was outside of the restaurant. Why? I have no idea.