Subway - MONUMENT

Katy absolutely deserves a perfect 5-star rating! She is outstanding and truly knows how to prioritize customer service. She certainly deserves both a bonus and... read more Katy absolutely deserves a perfect 5-star rating! She is outstanding and truly knows how to prioritize customer service. She certainly deserves both a bonus and a raise!

I was billed before I could even finish my sandwich. To make matters worse, there was an issue with my order, and they tried to charge me extra. Honestly, it wa... read more I was billed before I could even finish my sandwich. To make matters worse, there was an issue with my order, and they tried to charge me extra. Honestly, it was the thinnest sandwich I’ve ever had, and it definitely wasn’t worth the $9 I paid for it.

UPDATE March 2022: I decided to give this Subway another chance and noticed the previous employees were no longer working there. The woman who assisted us this... read more UPDATE March 2022: I decided to give this Subway another chance and noticed the previous employees were no longer working there. The woman who assisted us this time was fantastic—efficient and genuinely passionate about her work. She was friendly and managed all customers with great professionalism. I just wish I could remember her name!

Three of us visited Subway on a Sunday around 4:15 PM, but we had to leave because there was no one at the counter to take our orders. Despite waiting several m... read more Three of us visited Subway on a Sunday around 4:15 PM, but we had to leave because there was no one at the counter to take our orders. Despite waiting several minutes, no staff attended to us, which was really disappointing. We were eager to try items from the menu but couldn’t even place our orders due to the poor customer service.

My experience at this Subway was quite disappointing. The bread was tough and stale, and the spinach was slimy. My sandwich had barely any vegetables or spinach... read more My experience at this Subway was quite disappointing. The bread was tough and stale, and the spinach was slimy. My sandwich had barely any vegetables or spinach on it. I had to buy lettuce and other veggies from Walmart just to make it edible. I wouldn’t recommend this location; they clearly don’t know how to make a proper sub.