Java U Cafe - Montréal
Java U Cafe
Description
Java U Gate 52 at International Jetty offers mixed service. While some customers feel unwelcome due to untrained staff, others appreciate the friendly service and accommodations. The food quality varies, with some noting a lack of flavor in sandwiches post-Covid. Fast service is a highlight, with unique wraps and lattes prepared quickly. Overall, the cafe's location in the airport is convenient, but the lack of consistent customer service may leave diners searching for alternatives.
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I used to look forward to a high quality meal in the airport, but unfortunately, Covid has really taken its toll on this place. The sandwiches we got seemed old and lacked flavor.
Stopped by on our way to our flight, and took around 25 minutes to get a Chai Tea Latte. It 's badly organized, where they had two people on cash taking orders, and one person running between food and making drinks. He even asked one of them to help him catch up on drinks, and the person on cash told him that it 's not his problem in front of customers... Wow. They have no ticket system or names either, so they were sending our drinks out of order, and we finally asked for ours only to realize they 'd lost Itz and were busy making orders for people who already left, but no one took the receipt so they thought they were unmade. Would never go back again... The Latte was okay, but I 'd rather give my business to a place that cares about customers.
Friendly staff who were efficient in preparing our coffees. The coffees were hot and freshly prepared. Didn't have any of the food offering, so can't comment on that, looks fine.
First time trying java u. Great coffee, fresh and fast service. Also had a couple muffins which were ok.
After being reprimanded by a customer at another sit-down restaurant at the Montreal airport for our small luggage and carry-on, we decided to leave and try out this café. We asked if we could bring in our belongings and were greeted with smiles and a yes. The young man who took our order was very friendly and served our food quickly. We ended up staying for 2 hours at a corner table, as we had 5 hours to kill until our next flight. The staff were accommodating and never rushed us to leave once we were finished. I want to express my gratitude to the staff for treating us so nicely that day. While I don't typically review small cafes like this, the kindness of the workers truly stood out to me and I appreciate it greatly. Thank you.
