Tzone - Monterey

Great boba teas but please read the ingredients as it contains red 40, 3 and yellow 5. Service depends on the mood of staff as they can be very rude. I used to... read more Great boba teas but please read the ingredients as it contains red 40, 3 and yellow 5. Service depends on the mood of staff as they can be very rude. I used to buy boba in there and depending on who is serving it’s a rip off as they add less of the ingredients and everyday is different. I usually tip 30% but staff is still very rude with the exception of a few. The other day I walked in, it was 8:30 pm and they close at 9:00pm one of the employees was mopping the floors. I politely apologized and asked if I was bothering him and he literally said yes you are bothering me. The customer next to me could not believe his rudeness and told him they close at 9:00 pm and that he should not talk to people like that. There was this other customer who bought 4 boba teas and the stuff did not warn him to hold the bottom of the carrier case . The customer ended up dropping all four bobas and when he went back into the store, and the employee rudely told him it was too bad and that he had to wait 20 minutes if he wanted him to remake it. It was not even busy and I saw the look of disappointment on the customers face. He said he will post a review on yelp. Everyday I get 10 servings of boba and everyday the level of the cup is different depending on the mood of the staff. I can tell some of them are very racist and don’t like Hispanic looking people. There is one particular guy there with blond curly hair and green eyes who is very racist and always very rude refusing to even respond when I say thank you. I wish they could figure out a way of not ripping the customers off. This employee was very rude to me as if he will get rich by ripping me off on behalf of the owner. The other day a girl in a bad mood tried to charge me 14 dollars for boba tea and finally changed the price when I confronted her. I have finally found a way to get boba online and make my tea home. Many foods have dyes in it. But I would not recommend Tzone because of the rudeness of the employees. My friends who had the same experiences will be posting their reviews as well.

Whenever I come to Monterey I always love to come here! Their drinks are amazing! I recommend the pina colada and the PMS! read more Whenever I come to Monterey I always love to come here! Their drinks are amazing! I recommend the pina colada and the PMS!

Tea shops are hard to find in Monterey so we decided to give this place a shot despite it not having an authentic Taiwanese appearance.The classic milk tea had... read more Tea shops are hard to find in Monterey so we decided to give this place a shot despite it not having an authentic Taiwanese appearance.The classic milk tea had a rich and dark flavor which is different but surprisingly delicious! We ordered 25% sugar which was perfect. The boba was old though and tasted stale.The Secret Garden was way too sweet even though we ordered it with 0% sugar. I would suggest revising the recipes (proportions of fruit syrups) and using a stronger green tea. However, I liked the fresh fruit bits which added nice texture!My biggest complaint is the paper straws. While I appreciate the initiative to be more eco-friendly, the straws soon became mushy which made enjoying my drink difficult.

My son's Tutti Frutti drink was really good! Unfortunately, my mango guava snow wasn't as great, and they forgot to include my favorite part—the honey boba! I d... read more My son's Tutti Frutti drink was really good! Unfortunately, my mango guava snow wasn't as great, and they forgot to include my favorite part—the honey boba! I do love the mango smoothie, though! I was really disappointed and didn't even drink mine. I keep ordering because my son loves this place, and I do too, but it's clear that the staff and delivery drivers need to double-check orders before they leave the restaurant.

I thoroughly enjoyed all the drinks; the boba was delicious and had a great chewy texture! I would definitely recommend this place and will order from here agai... read more I thoroughly enjoyed all the drinks; the boba was delicious and had a great chewy texture! I would definitely recommend this place and will order from here again.