Sea Root - Monterey
Sea Root
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Food was nice, service a bit slow. This may have been not the usual experience here because it was a Thanksgiving three course dinner menu.Edit from 4 stars down to 3 stars. The next day, the morning buffet had us wait in line for 20 minutes to sign up for a wait list that took another 60 minutes until we finally were sat down at the lobby, and allowed access to the buffet.
The service at this restaurant was absolutely awful. Our table was dirty and despite arriving before others, we were not helped until much later. It took about 25 to 30 minutes before the waitress even acknowledged us. In the end, we decided to leave without ordering. We found better service and friendlier staff at the local Domino's instead.
There are many things to enjoy about this restaurant. The dining experience was a pleasant surprise, with delicious dishes that truly impressed us. However, I must mention our server, Christian, and the manager on duty, Royce. Their attentiveness and dedication to our service truly stood out. Christian showed great passion and knowledge, going above and beyond to make our 6-year-old feel special. His recommendations were spot on, and his friendly demeanor was inspiring. Royce's carefree attitude added the perfect touch to our evening. I highly recommend dining at this restaurant.
Shared a couple of plates with my wife. Service was outstanding as was the food. Great job on the bread dish and scallops too.
