Subway - Montclair
Subway
Description
Images
Feedback
I urge you to avoid this place because if you express any dissatisfaction with their service or food, they might call you a racist. This is not only unprofessional but also slanderous, so I will be sending a letter about this matter, and he can't deny it as there are cameras. UPDATE: I drove just 3 minutes and 37 seconds to the Subway in Fettler Park, where I was able to use my coupon without any issues. The owner and employees there were genuinely apologetic about my experience at the other location, and they were playing bachata music for the customers. Plus, all of their signs were clearly posted on the door and register.
It was our second visit to this Subway. I sent my husband to pick up two subs to take advantage of my “buy one get one free” coupon to the Subway closest to us: Montclair, VA. We ordered the Turkey Breast Footlong Regular Sub and the Meatball Marinara Sub. Be aware that some of the subs are excluded from this deal. Check with the server before ordering. I found the subs to be not up to my expectations. My bread (multi grain) was stale and seemed to be a smaller version of what I remember in the past. From what I understand the restaurant is under new ownership. The owners seem to be directing their staff to favor the cheap side when it comes to meat and toppings. I ordered all the toppings they offered (my favorite order) and they tended to be on the skimpy side. My husband seemed liked the servers were “newbies” and were doing what was directed by the manager/owner. In my case, the food smelled “off” but thankfully I did not get sick. I am hesitant to try again but as the saying goes “the third time may be a charm”!
The owner/manager is quite stingy and frugal when it comes to serving customers. I ordered a Philly cheesesteak and he measured the meat three times for a single scoop to ensure it didn’t exceed a small cup. The sandwich had hardly any meat and was mostly just bread. When I asked for a cup of water, he rudely reminded me to only fill it with water. As a first-time customer, his attitude was off-putting. I won’t be returning to this Subway again.

