Reviews - Wingstop

If you like hot, flat soda and rubbery, lukewarm chicken with cold fries, then look no further! This location is pure lukewarm trash. read more If you like hot, flat soda and rubbery, lukewarm chicken with cold fries, then look no further! This location is pure lukewarm trash.

The customer service is non existing, ie rude and just don't care the food is either over cooked or under cooked, it's just ridiculous the management is rude as... read more The customer service is non existing, ie rude and just don't care the food is either over cooked or under cooked, it's just ridiculous the management is rude as well and the owners doesn't care because this behavior has been like this for years and I haven't spent money here in years , Sterlington rd nor they're location in west monroe even Copeland has terrible food and customer service but can anyone expect because they all have the same owners, smh shame on them.

I don't know if Terry is the Manager or not but if he isn't the Manager, he needs to be! Every time he is there he has excellent customer service! My food is al... read more I don't know if Terry is the Manager or not but if he isn't the Manager, he needs to be! Every time he is there he has excellent customer service! My food is always good. I came in one day and my food was supposed to be ready at 12; instead of making excuses he got it done immediately! I eat at Wingstop alot and I've witnessed on several occasions his great customer service to other customers! I've seen him answering phones, taking orders, cooking, etc. He does it all! Please keep him there. He needs to be District Manager because he has the skills!

My last time coming to this location. It never fails. They ALWAYS and I mean ALWAYS get my order wrong. The person who takes the order will call it out right, b... read more My last time coming to this location. It never fails. They ALWAYS and I mean ALWAYS get my order wrong. The person who takes the order will call it out right, but the cooks still place the wrong wing flavor in box. I mean…take your time and read orders. But I don’t think it’s even that. They just don’t care. It starts with the head (Manager).

I placed an order online that would be ready in 20 minutes, we got there at the 30 minute mark after placing the order and were told our order wasn’t ready we h... read more I placed an order online that would be ready in 20 minutes, we got there at the 30 minute mark after placing the order and were told our order wasn’t ready we had to wait for another 20 minutes while other online and to go orders were getting picked up right and left.

Oh my GOODNESS! I just left this place and always have to get wing stop when I’m traveling, in my hometown we don’t have one. Being that it is only curbside, th... read more Oh my GOODNESS! I just left this place and always have to get wing stop when I’m traveling, in my hometown we don’t have one. Being that it is only curbside, the man who tended to us was AMAZING and our food was on POINT! Thanks so much!

My meal was perfect today. The wings and the fries were cooked to the perfection that I required. Also, the right amount of seasoning complimented the entree. T... read more My meal was perfect today. The wings and the fries were cooked to the perfection that I required. Also, the right amount of seasoning complimented the entree. To top things off, it was delivered to my vehicle with a smile in below freezing temperatures.

The food was great. I enjoyed my meal very much. My food came out hot and to my liking. The service was decent considering how packed the place was. read more The food was great. I enjoyed my meal very much. My food came out hot and to my liking. The service was decent considering how packed the place was.

They had great curbside services. Also great customer service. read more They had great curbside services. Also great customer service.

Always quick and amazing service. I'm completely addicted to their rolls. read more Always quick and amazing service. I'm completely addicted to their rolls.

Fast and good service, in and out in 12 minutes, and I ordered when I got there read more Fast and good service, in and out in 12 minutes, and I ordered when I got there

11/19/22. ...8:20 pm new crew is off thier game and orders are messed up..tried to reason but got it is what it is...not happy .I've eaten there since it was op... read more 11/19/22. ...8:20 pm new crew is off thier game and orders are messed up..tried to reason but got it is what it is...not happy .I've eaten there since it was opened..may not now!!

Absolutely the worst service I have ever received in a wing stop in all my travels. Tatyana took my order at the counter and was very rude and acted offended th... read more Absolutely the worst service I have ever received in a wing stop in all my travels. Tatyana took my order at the counter and was very rude and acted offended that I wanted to dine in and not get my meal to go. I don't recall ever being treated so rudely.The other employees were nice. Food was good, just blown away by way I treated while ordering my food.

Placed my order through the app? waited my 20 minutes before even coming to the restaurant?. Just to have to wait a additional 40 minutes just to be told? my or... read more Placed my order through the app? waited my 20 minutes before even coming to the restaurant?. Just to have to wait a additional 40 minutes just to be told? my order hasn?t even been made yet

Lemon pepper wings were undercooked and not very good like they used to be. I had to put them in the oven for 15 more minutes. read more Lemon pepper wings were undercooked and not very good like they used to be. I had to put them in the oven for 15 more minutes.

I have definitely been to this place before. It was extremely crowded, the food was not great - either overcooked or sitting out for too long. They got my order... read more I have definitely been to this place before. It was extremely crowded, the food was not great - either overcooked or sitting out for too long. They got my order wrong twice, there were no paper towels, and they were out of ice for drinks. When I tried to complain, I was quickly shut down.

The staff member who answered the phone was impolite, and she will be addressed. read more The staff member who answered the phone was impolite, and she will be addressed.