Kfc - Monroe
Kfc
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Kfc was great fast foods i love it especially the wraps chicken with bbq sauce OMG...green bean,sweet corn alwayz my favourite too.The drive thru or cashier front counter was friendly.
Went in the inside to make order. Only seen one young lady working and this big dude in the dinning area which I later found out was the manager. So the lady was at the drive thru handling an order, I’m waiting and waited some more bit wanting to interrupt the lady handling drive thru cause I’m thinking someone should be handling the front as well. Big dude still in dinning area. He finally came around to the back but still neither of them said anything to me not even “ we’ll be right with you” or anything. I had to abruptly ask if anyone was working the front counter!Now I’m irritated the lady then from way at the window as me what I wanted, I said where’s the manager (me already assuming the big dude cause of the kfc shirt was him) she looked at him, he’s now trying to put on gloves. I stated “so you’re the manger he said yes, I said so you just had me standing here waiting when you could’ve came and helped this lady by taking my order.He then gave me this lame excuse that he didn’t have a register. I’m like really you are the manager meaning you still could’ve taken my order and prepared my order. Poor customer service on the manager part. And if I could give this experience a 0 or no stars at all I would’ve.
My boyfriend and I waited in line for 20 minutes waiting to order and she went to take our order after 20 minutes of waiting. My boyfriend ordered what he wanted, she never asked if we wanted anything else just said pull around. Then he said I’m not done I needed something else she said very rudely “hold on” and made us wait another 10 minutes. Definitely the worst service we’ve ever had at a fast food place.
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