Dunkin' - Monroe

The young woman with red hair at this restaurant was quite rude. She should keep in mind that she is in customer service. I don’t visit often, and after this ex... read more The young woman with red hair at this restaurant was quite rude. She should keep in mind that she is in customer service. I don’t visit often, and after this experience, I won’t be returning.

I just visited the Dunkin’ Donuts at the Shopping Center, located at 791 NY-17, Monroe, NY 10950. When I arrived with my children at 8:27 PM, there were two emp... read more I just visited the Dunkin’ Donuts at the Shopping Center, located at 791 NY-17, Monroe, NY 10950. When I arrived with my children at 8:27 PM, there were two employees working. The younger one was incredibly rude from the moment we walked in. She loudly shouted, "We don’t have any donuts!" I understood that, but my daughter was interested in the Barbie drink. When I asked the other employee about it, the rude worker interrupted again, saying, "We are getting ready to clean the ice machine, NO." I pointed out that they close at 9 PM and it was still before 8:30 PM. She shot me a glare, so I decided to leave with my children. I've never experienced such disrespect at a Dunkin’ before. This worker clearly doesn't understand customer service and shouldn't be in that position.

My food was yummy and came in lightning speed so thx guys :3 read more My food was yummy and came in lightning speed so thx guys :3

It's a Dunkin. Nothing to add? read more It's a Dunkin. Nothing to add?

No issues with in store order. read more No issues with in store order.