Dunkin' - Monroe

Breakfast, Lunch, Coffee

Dunkin'

Dunkin'
4.0 / 5 (768 reviews)

Description

This Dunkin’ in Monroe, NY produces wildly mixed experiences: when well staffed it delivers fast, personalized service—regulars’ orders are ready, coffee is consistent, and team members will hold or make up missing items. At other times patrons encounter rude behavior, inventory gaps (donuts, napkins), and abrupt service near closing. The shop is convenient for daily pickups and commuters but can be unpredictable due to staffing and management inconsistencies.

Last update: 17.01.2026 from: Rich

Feedback

★ 4 / 5 from 768 reviews
rich-herman
30.11.2023

It's a Dunkin. Nothing to add?

frank-golio
30.11.2023

The young woman with red hair at this restaurant was quite rude. She should keep in mind that she is in customer service. I don’t visit often, and after this experience, I won’t be returning.

william-ryan-grass78
30.11.2023

I just visited the Dunkin’ Donuts at the Shopping Center, located at 791 NY-17, Monroe, NY 10950. When I arrived with my children at 8:27 PM, there were two employees working. The younger one was incredibly rude from the moment we walked in. She loudly shouted, "We don’t have any donuts!" I understood that, but my daughter was interested in the Barbie drink. When I asked the other employee about it, the rude worker interrupted again, saying, "We are getting ready to clean the ice machine, NO." I pointed out that they close at 9 PM and it was still before 8:30 PM. She shot me a glare, so I decided to leave with my children. I've never experienced such disrespect at a Dunkin’ before. This worker clearly doesn't understand customer service and shouldn't be in that position.

exploring-meerkats-1
30.11.2023

No issues with in store order.

shirley-m-tree366
30.11.2023

This was the worst Dunkin' Donuts I have been to. Was going to go back in to get the order corrected. Didn't want to waste my time. I do know for the next time. It was early in the morning and you don't have any napkins to give your customers. Very bad management. Think twice before going there.

FAQ

You can use the WLAN of the establishment at no extra cost.

The place also takes various credit cards.

More information

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