Dunkin' - Monroe
Dunkin'
Description
This Dunkin’ in Monroe, NY produces wildly mixed experiences: when well staffed it delivers fast, personalized service—regulars’ orders are ready, coffee is consistent, and team members will hold or make up missing items. At other times patrons encounter rude behavior, inventory gaps (donuts, napkins), and abrupt service near closing. The shop is convenient for daily pickups and commuters but can be unpredictable due to staffing and management inconsistencies.
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Feedback
This was the worst Dunkin' Donuts I have been to. Was going to go back in to get the order corrected. Didn't want to waste my time. I do know for the next time. It was early in the morning and you don't have any napkins to give your customers. Very bad management. Think twice before going there.
This place deserves zero stars, but unfortunately that's not an option. There is absolutely no sense of customer service, and some of the staff are rude and entitled. What a joke.
