Reviews
What User likes about El Paso Mexican Grill Monaca:
I had the pleasure of dining at this restaurant for lunch on Saturday. The atmosphere was very clean and friendly, and the prices were very reasonable. I will definitely be returning! View all feedback. What User doesn't like about El Paso Mexican Grill Monaca:
The waiter (had an eyebrow piercing) was extremely rude. I told him my food was wrong and he proceeded to hold the receipt in my face and tell me that’s what I ordered. He did this in front of my son while we were picking up our order. He was ignorant and had no customer service skills to even try to figure out why the order wasn’t right. View all feedback.
Reviews from various websites
A couple friends and I went for lunch with our kids on Sunday. Amazing service! Delicious food and some of the best margaritas I've ever had. I ended up splitti...
read moreI had lunch at this restaurant for the first time. It was delicious! The staff was very friendly and the food was excellent. I will definitely return.
Just what Monaca needed a good classy Mexican themed restaurant. Food is delicious in all aspects and don’t get me going about the many flavored margaritas. Ver...
read moreI left a cash tip on the table and paid the bill with my credit card. However, the restaurant added a tip onto my credit card without my permission. I clearly c...
read moreWaiter was rude. husband order a beer and a pop. Waiter brought beer and water. Husband said that he ordered a pop and did not want the water. Waiter threw the...
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read moreAt this restaurant, experiences vary widely, creating a mixed atmosphere for diners. While some patrons rave about the clean setting, delicious food, and amazing margaritas, others recount disheartening encounters with rude staff and poor service. Complaints include wrong orders, inattentive waitstaff, and issues with unexpectedly added tips, which left some feeling frustrated. However, many visitors also commend the friendly management and overall upbeat environment, suggesting that positive visits far outweigh the negative encounters. As a new addition to the community, it holds promise for being a welcoming dining option—if the service can catch up with the food quality.