Reviews
What Jeremy D likes about Dunkin':
I just left and really enjoyed the customer service! The young ladies were very funny and had a great sense of humor! Overall, it was a fantastic experience, and I'm definitely planning to come back tomorrow night—I hope those same two young ladies will be working again! Great job, Dunkin' team! You’ve earned my five stars! View all feedback.
What Fred D doesn't like about Dunkin':
I love Dunkin’ but this might be the worst one I’ve ever been to. The parking lot is a giant mess with potholes everywhere that have not been fixed for many many months. The place always seems to be understaffed. When I order ahead, my drink is never ready by the time I get there. The other Dunkin’ Donuts I’ve been to have always had my drink ready to go as long as I ordered ahead with enough time for the staff to ma... View all feedback.
Reviews from various websites
The management here is lacking, as the manager does not seem to train the staff adequately. The cleanliness of food and drink preparation is concerning and unsa...
read moreI've visited this place several times each week to get my daughter some bagel bites, but the service is incredibly slow. Each time, we've waited in the drive-th...
read moreI stopped by to grab a coffee and a donut, but the service was really slow. It seems someone didn't show up for their shift. The ordering kiosk was confusing to...
read moreTerrible service!! It was 1:52pm and there was a sign that stated Lattes 1.99 from 2-5. One of the ladies there asked her and she said no. So the “MANAGER” want...
read morePoor management at the facility. They allow their workers to play inappropriate music inside while there are customers eating with their children. I had ordered...
read moreI realized that there was a new manager at Moline location! She is by far the best I have seen or treated in a long time! she really seems to know what she does...
read moreI experienced poor service and low-quality food during my visit. I ordered a breakfast sandwich, some donuts, and a pumpkin cold brew, but I cannot recommend th...
read moreI picked up an ice cream at the Rock Island location, but it didn't really taste like there was any coffee in it. By the time I realized this, I was already on...
read moreA coffee and a 12 pack donuts. they forgot the donuts. they also don't answer the phone, so I find out how I get my $15 back and they don't make it easy.
Whenever we request less ice, they still add extra, which is frustrating. We always order the signature mocha iced latte, but it almost never has enough chocola...
read moreI had an excellent experience once again. However, I do wish the long johns weren't getting smaller; it definitely seems like shrinkflation is in play.
I just left and really enjoyed the customer service! The young ladies were very funny and had a great sense of humor! Overall, it was a fantastic experience, an...
read moreI grabbed an iced coffee in Rock Island, but it barely tasted like coffee. By the time I realized this, I was already across town. I passed the Moline location...
read moreDunkin' should probably dunk some more employees in their restaurant. Whenever I come here, the line is INCREDIBLY long. However, an employee knows my order and...
read moreWell, to be honest, I'm not the huge fan of Dunkin'but my cat is. Pinball runs on Dunkin' and no adventure is complete until we've ended it with a trip to Dunki...
read moreI had a terrible experience at this restaurant. There were only two staff members on duty, and it was frustratingly slow even though the place was empty. They d...
read moreI ordered a 50-count box of filled munchkins and only received 41, and I also got a 50-count box of chocolate glazed munchkins but only found 36 inside. It seem...
read moreI picked up an iced coffee in Rock Island, but it didn't seem to taste like there was any coffee in it. By the time I realized this, I was already across town....
read moreThey always add extra ice when we ask for less ice we always get the signature mocha iced latte and it almost never has enough chocolate or whip in it. The work...
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