Ruby Thai Kitchen - Reviews

We have been loyal customers of this restaurant for a long time without any issues, but our experience last week was quite disappointing. My husband and I went... read more We have been loyal customers of this restaurant for a long time without any issues, but our experience last week was quite disappointing. My husband and I went in for dinner and asked to be seated at a specific table. However, the owner or manager directed the server to place us at a different table, which we did not prefer. When we requested to move to another table, the manager instructed the server that we could instead wait at the entrance. We waited there for about half an hour, and eventually asked the server for an update on our seating. The manager then made it clear that we had to sit where he wanted us to, rather than at our requested table. It was apparent that he was very friendly and accommodating to customers who appeared white, while we, being Hispanic, felt a noticeable difference in the treatment we received. It's unfortunate! We used to be regular patrons and recommended this restaurant to others, but that is no longer the case. We will not be returning!

I’ve been dining here for the past 15 years whenever I visit Modesto. The food is always served hot and fresh, and the service is outstanding. read more I’ve been dining here for the past 15 years whenever I visit Modesto. The food is always served hot and fresh, and the service is outstanding.

I would highly recommend avoiding Ruby Thai Kitchen. I ordered egg rolls that were undercooked, which is simply unacceptable. The broccoli beef was missing vege... read more I would highly recommend avoiding Ruby Thai Kitchen. I ordered egg rolls that were undercooked, which is simply unacceptable. The broccoli beef was missing vegetables entirely. If it were possible to give zero stars, I certainly would.

Steer clear of this restaurant. I ordered egg rolls, and they were undercooked. How does that happen? The Broccoli Beef was also lacking the vegetables. If I co... read more Steer clear of this restaurant. I ordered egg rolls, and they were undercooked. How does that happen? The Broccoli Beef was also lacking the vegetables. If I could, I'd give zero stars.

I regret not going to Panda Express across the hall instead. The staff at the counter placed leftover food from a previous customer back into the steam table. T... read more I regret not going to Panda Express across the hall instead. The staff at the counter placed leftover food from a previous customer back into the steam table. The tables were dirty, and the seats were in poor condition. While the food was somewhat okay, I won’t be coming back on my next mall visit.

If I could give zero stars, I definitely would. The quality and flavor of their chicken was the worst I've ever experienced. I actually ended up getting sick wh... read more If I could give zero stars, I definitely would. The quality and flavor of their chicken was the worst I've ever experienced. I actually ended up getting sick when I got home, still tasting it in my mouth.

I absolutely love this restaurant! The food is incredibly delicious, and I highly recommend you give it a try. read more I absolutely love this restaurant! The food is incredibly delicious, and I highly recommend you give it a try.