Subway - Mobile
Subway
Description
At this local eatery, customer experiences have been notably varied. Some patrons express frustration over poor service and food preparation mishaps, citing incidents of incorrect orders and unsatisfactory hygiene practices. Many feel that the staff struggles under pressure, particularly during busy times. Conversely, others highlight the positive atmosphere and express empathy towards the staff, valuing inclusivity and the importance of community support. Additionally, there's praise for the underrated chopped salads, which deserve more attention. Overall, while the restaurant has potential, significant improvements in service efficiency and food handling practices are necessary to enhance customer satisfaction.
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The chopped salads at Subway are absolutely fantastic. The only drawback is that they are not well advertised. It would be great if someone at corporate would promote more that Subway offers more than just sandwiches.
The restaurant offers a wonderful variety of menu items, fast service, and reasonable prices.
We ordered three footlong sandwiches and they were delicious! The restaurant was clean. Thank you, Nickie.
My experience at this restaurant was terrible! The woman working claimed I couldn't get a refund after she had messed up both of our sandwiches. I am pregnant and my stomach started feeling uneasy, so I had to call my friend for help. I was on the phone with him, giving him instructions the whole time. He clearly ordered a "six-inch cold cut sandwich with everything but spinach" and a "six-inch Rotisserie chicken bacon Ranch," but for some reason they left out the spinach. My friend came back in and mentioned that my unborn baby cannot eat spinach due to the risk of bugs on the leaves, so he had specifically asked for no spinach. On top of that, they didn't hear him because I had requested sweet onion sauce with my order and never received it. It was a terrible experience overall. The employees touched everything without changing gloves, including the walls. The older women working seemed more concerned about burning cookies in the oven than making the sandwiches properly. I will not be returning due to the horrific customer service. This happened on April 13th, 2022 with the morning crew.
We ordered 3 footlong sandwiches and they were EXTRA yummy ? ?? The store was clean. Thank You Nickie.
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