Subway - Mobile

They showed no interest in helping and kept complaining the entire time; it was clear they didn’t want to be at work or assist customers. read more They showed no interest in helping and kept complaining the entire time; it was clear they didn’t want to be at work or assist customers.

During my visit to the Subway on Wilson Ave in Crichton, I encountered a new employee who seemed a bit unsure with my order. I didn’t mind at all—these things h... read more During my visit to the Subway on Wilson Ave in Crichton, I encountered a new employee who seemed a bit unsure with my order. I didn’t mind at all—these things happen, and patience is important! Having worked at Subway myself years ago, I understand how challenging the beginning can be. What really impressed me was how the trainer handled the situation. She remained calm and cheerful, finishing my order and ringing me up with a friendly smile. I truly appreciate employees like that. Great job, ladies!

The restaurant is consistently dirty, and the staff have unfriendly attitudes. They appear to be quite lazy! One woman refused to serve me, claiming she was wai... read more The restaurant is consistently dirty, and the staff have unfriendly attitudes. They appear to be quite lazy! One woman refused to serve me, claiming she was waiting for another employee to arrive, yet she spent the entire time on her phone. This is simply unacceptable and shows a lack of customer service.

I ordered a spinach wrap, but the new employee didn't seem to be properly trained on how to roll them. Unfortunately, my wrap turned out looking more like a fla... read more I ordered a spinach wrap, but the new employee didn't seem to be properly trained on how to roll them. Unfortunately, my wrap turned out looking more like a flatbread sandwich.

The restaurant is consistently unclean, and the staff exhibits a negative attitude, appearing quite lethargic. One waitress even declined to serve me, claiming... read more The restaurant is consistently unclean, and the staff exhibits a negative attitude, appearing quite lethargic. One waitress even declined to serve me, claiming she would wait for another team member to arrive, all while scrolling on her phone. This behavior is incredibly frustrating and demonstrates a lack of proper customer service.