Panera Bread - Mobile

Casual, Grilled Chicken Caesar Salad, Mac

Panera Bread

Panera Bread
3.6 / 5 (263 reviews)

Description

Panera Bread is experiencing a mix of sentiments, as customers navigate both its offerings and service challenges. While its soups, salads, and freshly baked bread continue to earn praise, many have expressed concerns over inconsistent food quality and extended wait times. Instances of rude staff interactions and a lack of personal touch in service have also detracted from the overall experience. Despite the familiar ambiance that loyal patrons appreciate, rising prices and understaffing issues are leading some to reconsider their loyalty. As Panera aims to balance cost-cutting with customer satisfaction, it seems the chain has some re-evaluating to do.

Last update: 17.01.2026 from: Meggie

Feedback

★ 3.6 / 5 from 263 reviews
meggie-volkman
27.11.2022

Cashier took my order was great told me about the special on muffins and the food was great and good and Hot , great price....

kshlerin-pearlie
27.11.2022

Second time this week they got my Togo order wrong, this time they didn't even put chicken on my salad, just do better please

irutherford-bush8263
27.11.2022

Bread most likely stale, broccoli soup tasted watery, tea was also watery, seats on booth were a little torn. only decent thing were the chips but thats expected, it's factory made. the worker at the bakery was rude. disappointed how they stopped serving cuban sandwiches

waters-alessandro
27.11.2022

I recommend you try their chicken sandwich it’s a chicken breast seared and the bread is to die for!! You won’t be disappointed

crutherford-bird791
27.11.2022

Incredibly understaffed store with long lines and overworked employees. Looked to be treated poorly as well. I saw one of the manager's Tom, act very rudely to one of the employees there. I don't recommend, far better places to eat around that treat there workers better.

FAQ

The restaurant offers free WiFi for its visitors.

The restaurant offers the opportunity to watch sports events on a TV / screen.

The place also accepts credit cards from the common providers as a means of payment.

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