McDonald's - Mobile

#21 - Order Fast Food Mobile, American, North American

McDonald's

McDonald's
2.9 / 5 (3980 reviews)

Description

Recently renovated, this fast-food restaurant boasts an appealing interior, yet the service leaves much to be desired. Patrons frequently report long wait times, order inaccuracies, and understaffing, especially during busy hours. While some customers enjoy freshly prepared meals via mobile ordering, others experience disappointment with cold or missing items. Despite occasional commendations for specific menu items, such as the McRib, the overall consensus highlights a troubling inconsistency in service quality. While the convenience keeps some returning, many question whether it’s worth the frustration for a fast-food stop.

Last update: 25.06.2026 from: Jason

Feedback

★ 2.9 / 5 from 3980 reviews
jason-tashas-kloter
09.02.2026

Went through drive thru ordered chicken nugget meal and cheese burger plain. I have to go back to get my cheese burger They left out. I get home and my daughter bites into this burnt ch burger THIS IS RIDICULOUS AND THIS IS WHAT THEY gave us after i had to already go back to get it since they left it out the first time.

stephy-stevens-2
09.02.2026

Been to this location 5 or 6 times, EVERY SINGLE TIME something was missing. I always look before I leave since getting your order takes about 15-20 minutes to get and stuff is still is missing. This time I was tired/dumb and didn't look in the bag before I left. Get home, no Big Mac and of course thrown together messy and burnt Mcdoubles. I call 3 times, no amswer. It's almost 10 pm, I can't drive back tonight so there's nothing that I can get done about this. Trashy.

cross-nicholson
09.02.2026

642 p.m. order 1358 Was rushed through the drive-thru and sent to car waiting spot 1. Waited for roughly 18 minutes from paying. When the food did come out I was missing two premium sandwiches and the condiments I requested. Review character limit reached.

kristen-dawson-bush3
09.02.2026

I went through the drive thru and ordered two medium cokes. I stopped at the first window but nobody was there so I went to the second window. The lady yelled at the person who was supposed to be at the first window then told me I have to go back around. Customers are expected to wait in a long line TWICE because an employee wasn’t doing their job? No thanks. I went elsewhere. This literally just happened. I hope a manager sees this but I don’t think they would care. I would give zero stars if I

hunter-silves
09.02.2026

I usually avoid mcdonalds, but today I decided to give it another go. It took 15 minutes to get my order, she kept messing it up on the screen so I had no idea what I was paying until I got to the window, she dumped my change next to my hand instead of on it so it all went on the ground, I asked for grape jelly and got ketchup instead, got ice when I asked for none, both lids were unsecured so I spilled a little of both drinks when I grabbed them. Cemented the fact that I should avoid this chain

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