Krystal - Mobile

The lady at the drive-thru tells you it will be just a minute when you arrive, but then doesn’t come back for 30 minutes. This has happened to us four times alr... read more The lady at the drive-thru tells you it will be just a minute when you arrive, but then doesn’t come back for 30 minutes. This has happened to us four times already. I wouldn’t recommend coming here; the food is cold and the service is terrible.

I was so sad that this was my kids first trip to Krystal's. I ordered online to pickup the staff was there and they said it was closed. I bargained to get the f... read more I was so sad that this was my kids first trip to Krystal's. I ordered online to pickup the staff was there and they said it was closed. I bargained to get the food I paid for and had to wait for 20 minutes for the food. Being that it was almost 40 minutes after I ordered it.

This Krystals is STILL attempting to charge me $9.89 three times a day. I've blocked the vendor from being able to charge my card so I'm officially no longer ea... read more This Krystals is STILL attempting to charge me $9.89 three times a day. I've blocked the vendor from being able to charge my card so I'm officially no longer eating at krystals.

We placed a large order through the drive-thru, and the staff were excellent. They made sure we had everything we needed before handing over our food. Everyone... read more We placed a large order through the drive-thru, and the staff were excellent. They made sure we had everything we needed before handing over our food. Everyone was very friendly, and the service was quick!

The food at Krystal was hot, tasty, and served fairly quickly given the circumstances. However, this 5-star review is more a tribute to the two employees I saw... read more The food at Krystal was hot, tasty, and served fairly quickly given the circumstances. However, this 5-star review is more a tribute to the two employees I saw working than to the restaurant itself. In an era when many hesitate to put in extra effort, these two were actively engaging with customers and efficiently handling their tasks. Their dedication truly stands out and deserves special praise. While the food was commendable, this review mainly celebrates the exceptional service provided by these hardworking staff members.