Kfc - Mobile

#18 - Fast Food - Mobile, Buffet, Chicken
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.4 / 5 (3275 reviews)

Description

In the heart of Mobile, KFC offers a dining experience that leaves patrons divided. Some diners lament consistently cold food, excessive wait times, and uninviting, unclean conditions, expressing frustration over the service discrepancies and the lack of a functioning dining room. Others, however, share uplifting encounters with staff, praising excellent service and cleanliness, particularly highlighting a manager’s vibrant attitude that transformed their visit. While some find reasons to avoid the franchise altogether, others discover newfound appreciation for this iconic fast food spot, suggesting that experiences can vary greatly depending on timing and staff engagement.

Last update: 17.01.2026 from: Blanche

Feedback

★ 2.4 / 5 from 3275 reviews
blanche45
27.11.2022

Latanya, the manager, took my order when I arrived. I know she had worked from the morning to the evening and she was as vibrant and as welcoming as one could be. I thoroughly enjoy KFC, however, it is because of Latanya’s positive attitude and customer centric approach that I will become a repeat customer. Thanks Latanya!

morissette-vita
27.11.2022

The food is consistently served cold, and the wait times in the drive-thru are excessively long. It's really not worth the visit anymore. Additionally, I'm puzzled as to why they have such a large restaurant when only the drive-thru is in use. It's been a while since the COVID pandemic ended, yet we still can't walk into the KFC lobby.

nash81
27.11.2022

Ordered a number five hot wing combo.. The manager told me my food would be out in two minutes I patiently waited just to be sitting in the parking lot for fifteen minutes and not hot but warm food as if it sat before being brought out

tschmidt-bank99
27.11.2022

I had a terrible experience during my recent visit. They were pulling every car aside to improve drive-thru times, and when I was there, there were eight cars waiting. When I finally received my order, I noticed that my sides (fries) were missing. I informed the person who brought out my order, and they went inside, only to return with fries that were ice cold. The sandwiches, which are advertised as being freshly cooked when you order, were at best lukewarm. Overall, it was a disappointing visit, and I won't be returning to this location.

tschmidt-bank99
27.11.2022

One of the managers at this location is extremely rude. I had to leave and go to another location because of her attitude. I wouldn’t normally complain, but this isn’t the first time it’s happened.

FAQ

The restaurant offers the opportunity to watch sports events on a TV / screen.

The place also takes various credit cards.

More information

Suggested nearby restaurants.