Reviews - Casey's
Reviews summary
Once known for excellent management and friendly staff, this restaurant’s recent decline is evident. Customers report inconsistent hours, poor order accuracy, and rude behavior from employees. Issues with their app, including coupon mishandling and account suspensions, have frustrated loyal patrons. Pizza orders have arrived cold, burnt, or incorrect, with slow service and refund delays. However, some still praise the team’s effort to maintain a positive attitude and highlight breakfast offerings as a local favorite. While a few loyal customers appreciate the atmosphere, widespread operational problems have significantly impacted the overall dining experience and customer satisfaction.
Was Graham Reichert at Casey's a mag?
I love to load this! the people who work here are absolutely fantastic! always happy, and even if they are not in a great mood, they still make it that they smile have a great day. now is what I call cuatomer service! View all feedback.
What Christopher Harrison dislikes about Casey's:
Poor quality fuel, I had to have major work done to my truck after fueling up. The gas was testes at FORD and was found to have a very high level of water. The only good thing is Casey's headquarters actually sent me a fairly decent priced check to fix my truck. Unfortunately I have never fueled up using Casey's fuel since. I will stop in for a pizza from time to time if the people cooking don't look homeless. View all feedback.
Reviews from various users
Last update : 06.02.2023
The best breakfast that you can get next to Einsteins is caseys breakfast pizza. I just wish they had a place close to the cheerful plumbings shop, as many people would stop there in the morning.
I love to load this! the people who work here are absolutely fantastic! always happy, and even if they are not in a great mood, they still make it that they smile have a great day. now is what I call cuatomer service!
Good pizza if you like cold pizza. I ordered a pizza for 1 hour when I put the order and it must have been done right away, it was cold when I picked it up. very disappointing, I will try other places before I go back. mitchell sd is the only place that this happened to me.
Great pizza, but not the biggest customer service. I had someone who wanted to pick up a pizza, but a piece of cheese needed because I didn't eat meat. So I called before and asked her to put a cheese pizza in her serving thing. when the people wanted to pick up the piece of pizza for me, there was no cheese pizza there and they were not ready to make a spot to put the case. not everyone eats meat!
I just literally went into Casey's and as if I can have a sandwich they said we do not have a sandwich maker at night so it won't be the prettiest I'm like so can you guys make me a sandwich or not like we can but it still won't be the nicest like how hard is it to do your job you're behind that counter to make pizza and sandwiches right...
