Chipotle - Missouri City

I placed an online order at this restaurant and specifically noted in the instructions to not include any beans due to a food allergy. Unfortunately, when my wife began eating her meal, she unknowingly consumed some beans hidden at the bottom, resulting in a severe allergic reaction. I contacted the restaurant and spoke to multiple managers, but never received a satisfactory response. This experience highlights the importance of restaurants being more educated and careful when handling food for customers with allergies. It is crucial that they avoid cross-contamination and take necessary precautions to prevent allergens from being present in the food. Chipotle needs to improve their practices to ensure the safety of customers with food allergies. This incident was a serious oversight that could have had dire consequences.

I placed an online order at this restaurant and specifically mentioned in the notes that I have a food allergy to beans. When I picked up the food, I noticed that the receipt clearly stated "BEAN ALLERGY." However, when my wife started eating her meal, she found beans in it, despite my warning. This led to a severe allergic reaction for her. I contacted the store and spoke to the manager, who passed my information to corporate. Unfortunately, despite several attempts to contact them, we never received a response. It is important for restaurants to properly handle food allergies to prevent dangerous situations like this. Chipotle needs to improve their protocols to ensure the safety of customers with food allergies. If you or someone you know has a food allergy, I would not recommend dining at this location.

I placed an online order at this restaurant and specified in the notes to not include beans due to a food allergy. Unfortunately, when I received the food, there were beans in it and my wife had a severe allergic reaction. I contacted the store and spoke to the manager, who referred me to the corporate office. Despite leaving multiple messages, I never received a response. It is important for restaurants to take food allergies seriously and take proper precautions to avoid contamination. I do not recommend this restaurant if you have a food allergy. It is disappointing that even after clearly stating the allergy, the restaurant still failed to handle it properly.